Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of knowledge.
Product Availability
Many customers appreciate that the store usually has the parts they need in stock, although some report issues with incorrect items or special orders.
Installation Services
Several reviews highlight positive experiences with staff assisting in the installation of parts, such as batteries and wipers.
Management Issues
There are complaints regarding management's responsiveness and handling of customer issues, leading to frustration among customers.