Business Details
About
Subaru DealerUsed Car Dealer
Location
Zeigler Subaru of Schererville
6000 Lincoln Hwy, Schererville, IN
46375, United States
Hours
Reviews
4.4
1,050 reviews
5 stars
841
4 stars
60
3 stars
22
2 stars
22
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly highlighting individuals like Lauren, Anthony, and Jun for their attentive service.
Communication
Customers appreciated the transparent communication regarding vehicle details and service updates, although some expressed concerns about post-sale follow-up.
Service Quality
While some reviews noted excellent service experiences, others reported issues with service quality and transparency regarding repairs and fees.
Sales Experience
Several customers had positive experiences during the car buying process, citing a lack of pressure and a friendly atmosphere, though some mentioned hidden fees and aggressive sales tactics.
Facility Condition
The dealership was frequently described as clean and well-maintained, contributing to a pleasant customer experience.
- EJEric JackmanJan 5, 20265.0You really couldn't ask for better service. I recently moved back to the area and brought my vehicle in for service. I was welcomed by Amber, a service advisor, who was just an absolute pleasure to deal with. She took care of everything and made me feel like a priority even when they were slammed with customers. The tech also did a great job and did what they could to get me out of there as quick as possible. Needless to say this will be my go to place in the future!
- SMSabine MillerJan 3, 20261.0Disappointed. BUYER BEWARE!!! The day after I drove my new car off the lot I had a low tire pressure indicator. Sent the screenshot to the sales person and asked for them to check that when I come in for an add on. Thought that happened, however thereafter, every 2-3 weeks I had to top off - regardless of temperature.... This time I asked again and showed them proof of the previous report to them. They clearly didn't care. They are not doing anything to help this situation. They offered to sell me new Yokohama which I would definitely NOT buy. Sub-standard tire. Now they are saying I should have purchased a tire warranty and that I evidently declined that during the finance process - I wasn't even aware they had that - so shame on me for not spending several more hours at the place to actually review every word on the contract prior to signing. I WILL DEFINITELY NOT BUY FROM ZEIGLER AGAIN I started contacting Subaru since this is the 3rd Subaru that we had to replace tires on within the first few months. I would consider these Yokohama tires absolute LEMONS.
- JKJ. KolarikDec 19, 20255.0I wanted to take a moment and show my appreciation for the outstanding service I recently received at this dealership. I recently purchased a used 2014 Honda CR-V. While I knowingly purchased the vehicle without a warranty, the vehicle immediately began having serious issues. When I reached out to the dealer, I must admit I was prepared to be met with, "Sorry, there is nothing we can do for you". To my surprise and delight, I was informed by the service manager, Tori Shelper, that the dealer would cover the necessary repairs free of charge. Furthermore, a loaner was provided during the duration the vehicle was in for service. In an age where everyone is trying to maximize profits with minimal effort they truly stand apart. Thank you for standing behind this vehicle. You, your team, and the Zeigler Family should be commended. Thank you.
- RLRyan LovingsDec 19, 20251.0Went in for a scheduled oil change took an hour and a half, acted as if it was normal tried stating there was an oil leak because there was oil residue on the cover which I know was old from when I worked on my vehicle. They did reach out and tried to talk to me I’m not interested in anything free, and wouldn’t recommend unless the service is free with purchase of new vehicle. Other wise do work your self or a local mechanic.
- GBGreg BaumanDec 10, 20251.0We bought a certified used car, but through the process we were lied to and deceived multiple times. I approached these issues with the finance manager when we were finalizing the deal, and he said he would address the issues with the younger salesman. After we took receipt of the vehicle, we noticed the actual mileage was inaccurate after asking the finance manager to confirm before signing, and he said the salesman confirmed twice. I tried emailing, calling, leaving voicemail, taking their survey, but never received any acknowledgment of my concerns after we left the lot. They sell a lot of cars - and they may have some very good salesmen - but we have yet to receive post-sales communication addressing our concerns. I hate to take issues like this public, but I'm out of options with no reply for multiple weeks. Buyer beware! Oh and don't get me started on the LoJack and Z-Guard. We did not want those services, and had a deal with the cost of those removed, then the sales manager comes over and starts all over about how they already installed those products and can't waive the fees. Their sales team is not transparent and expects you to just accept hidden fees. In the end we did not pay for them, but we wasted hours of our Saturday negotiating and re-negotiating around hidden fees.
Frequently Asked Questions About Zeigler Subaru of Schererville
What is Zeigler Subaru of Schererville?
Zeigler Subaru of Schererville is a Subaru and used car dealership located at 6000 Lincoln Hwy, Schererville, IN.
What are the opening hours of Zeigler Subaru of Schererville?
The dealership is open Monday to Thursday from 9 AM to 8 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 5 PM. It is closed on Sundays.
How can I contact Zeigler Subaru of Schererville by phone?
You can reach Zeigler Subaru of Schererville by phone at +1 219-756-7900.
Where can I find the new vehicle inventory for Zeigler Subaru of Schererville?
You can view the new inventory on their website at https://www.zeiglersubaruofschererville.com/new-inventory/index.htm.
Does Zeigler Subaru of Schererville offer automotive repair services?
Yes, Zeigler Subaru of Schererville provides automotive repair and automobile leasing services.
Where is Zeigler Subaru of Schererville located?
It is located at 6000 Lincoln Hwy, Schererville, Indiana, postal code 46375, USA.
Which nearby car dealerships are close to Zeigler Subaru of Schererville?
Nearby car dealerships include Brian Muller Car Sales, Jun David Auto Sales, Matt Monix Vehicle Sales, Land Rover South Shore, and Jaguar South Shore.
Are there any veterinary services near Zeigler Subaru of Schererville?
Yes, Crossroads Animal Hospital and Lincoln Way Animal Complex are nearby veterinary and pet service providers.
Where can I find nearby medical imaging and physical therapy centers?
Schererville Imaging Center, Methodist Hospitals CareFirst Schererville - Imaging Center, Methodist CareFirst Imaging Center, Accelerated Rehab Center, and Athletico Physical Therapy - Schererville East are all nearby.
What local amenities are near Zeigler Subaru of Schererville for convenience and services?
Nearby amenities include Walgreens pharmacy and convenience store, BP gas stations with car wash and convenience stores, Bitcoin of America ATM, Western Union financial services, and beauty salons such as Josef & Mari's Studio.