Pilot Travel Center

4.2
985 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Rochester, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
389 Rochester Crossing Dr, Rochester, IN
46975, United States

Hours

Reviews

4.2
985 reviews
5 stars
532
4 stars
257
3 stars
95
2 stars
34
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff were mixed, with some praising friendliness while others reported rudeness and poor service.

Cleanliness

The facility was generally noted for its cleanliness, particularly the restrooms and showers, though some reviews mentioned inconsistencies.

Food Availability

Many customers expressed disappointment with the limited food options and availability, especially during peak hours.

Parking Issues

The parking lot was frequently described as small and challenging for larger vehicles, leading to frustration among truck drivers.
  • NA
    nathaniel austin
    Dec 28, 2025
    1.0
    For the boomer and gen xier who feel they have to continue to work and be rude at the same time quit your job. Retire return to something you love without doing any human contact. Learn to communicate and stop harming people emotionally. Toxic behavior isn't apart of having good people skills. It's bad enough we as professional truck drivers who paid for our cdl we deal with a public that doesn't appreciate drivers. Commercial driver license for those who don't understand abbreviations.
  • DJ
    Dominick Justave
    Dec 20, 2025
    2.0
    Small lot for trucks ,1734 no food out, cashiers were rude and didn't see like they wanted to help anyone,
  • AX
    Azim Xojakbarov
    Dec 9, 2025
    1.0
    The girl wearing glasses is very bad, the employee is not polite.
  • JL
    Jason L
    Nov 26, 2025
    4.0
    Stopped by the Pilot in Rochester, Indiana, and it delivered pretty much what you expect from a busy travel stop. The parking lot is large and easy to navigate, which makes pulling in and out simple whether you’re driving a car or something bigger. Inside, the store feels spacious with a good selection of snacks, drinks, and grab-and-go items. The hot food area looked decent, though it was a bit empty during the night time when I visited. Restrooms were available, but the cleanliness wasn’t the best during my visit. They were usable, just not well maintained. The checkout line moved quickly thanks to the staff working efficiently. I appreciated that the fuel pumps were clean and well-lit, and the layout made it easy to get in and out without feeling cramped. But I wish they had more pumps for how busy it was. Prices were pretty standard for a Pilot, nothing surprising. Staff interaction was minimal but polite enough for a quick stop. Overall, it’s a reliable place to refuel, stretch, and grab the basics, even if it isn’t the cleanest or most polished location. It gets the job done for travelers passing through. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review
  • JM
    johnny moncion
    Nov 12, 2025
    5.0
    Parking space not that big but the truck stop is clean and you Wings Etc sport bar right in front of you which is great for truck driver recommend 👍

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.