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For over 25 years, Mike Anderson Chrysler Dodge Jeep Ram of Rochester has provided excellence to Rochester and surrounding communities. Their new and pre-owned lot boasts an immense selection of Jeep, Chrysler, Dodge, and Ram models. They offer Jeep Up-fits, lift kits, and MOPAR Accessories to customize your vehicle to meet your unique style and performance needs. Their experienced, multi-brand Tire Dealer team ensures your car is in peak condition with professional maintenance services, including oil changes, brake repairs, and transmission replacements.
Location
Mike Anderson Chrysler Dodge Jeep Ram of Rochester
Customers reported mixed experiences with service quality, with some praising quick and efficient repairs, while others expressed dissatisfaction with unresolved issues and poor communication.
Sales Experience
Many customers highlighted positive interactions with sales staff, noting their professionalism, helpfulness, and willingness to accommodate customer needs.
Trust and Transparency
Several reviews raised concerns about trust, with some customers feeling upsold on unnecessary repairs or experiencing issues shortly after service, leading to doubts about the dealership's integrity.
Customer Care
Overall, the staff was frequently described as friendly and attentive, with many customers appreciating the personalized service and care shown during their visits.
DL
Desmond Lesley
Dec 29, 2025
1.0
Be very careful with this dealership. I brought my car in for a diagnosis and told them I suspected a faulty transmission solenoid pack based on the codes. After their “diagnosis,” they tried to sell me a $6,000 full transmission replacement, even though all the codes pointed to the solenoid pack. I took it to another shop, and within hours the issue was fixed it was the solenoid pack, exactly as suspected. Either they’re incompetent or trying to upsell unnecessary repairs. Get a second opinion before trusting anything they tell you.
LT
Larry Trowbridge
Nov 30, 2025
5.0
Due to some bad winter weather, the staff we needed to see weren't there. However, those that were there were very helpful and left messages for the other staff to get in touch with us next week.
MS
Megan Simpson
Nov 5, 2025
5.0
I have taken my car here to be serviced twice now, and I’m always happy with the results. I’ve had issues with my vehicle for almost a year now and after finally getting around to having it worked on, it feels like I left with a brand new car :) highly recommend!
MH
Matt Houser
Sep 19, 2023
5.0
They were very professional and fast. It didn't take long for them to get the parts needed for my car and then scheduling me in once they received them. I dropped my car off early thinking they might be able to get to it faster and sure enough they got it in and back to me earlier than they said so overall I'm happy. I'll definitely go back there if I need more done to my car.
MA
Marcia Ashcom
Aug 19, 2023
5.0
Even tho I live in N Manchester, I prefer taking my Jeep to your facility. My Jeep broke down in Rochester but I was able to drive my crippled car to your place. The gal at the computer was cordial and able to get me an appointment for the afternoon. My car was repaired the next day and the cashier was pleasant and friendly. That’s why I take my 2014 Jeep to you for repairs.