Jiffy Lube

4.7
1081 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2993 E Main St, Richmond, IN
47374, United States

Hours

Reviews

4.7
1,081 reviews
5 stars
908
4 stars
104
3 stars
25
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the professionalism, friendliness, and efficiency of the staff.

Speed

Many reviews highlighted the quick service, with several customers noting they were in and out in under 30 minutes.

Customer Care

Customers appreciated the staff's willingness to answer questions and provide assistance without pressure to upsell services.

Pricing

While many found the service to be worth the price, some noted that it was higher than competitors, leading to considerations of alternative options.

Mixed Experiences

A few customers reported negative experiences, particularly regarding upselling and service quality, indicating inconsistency in service.
  • YM
    Yemi Mahoney
    3 days ago
    1.0
    I had a disappointing experience and am not sure if I will come back. The customer service has gone downhill. I brought my car in for an oil change and that’s all they did. They did not check my turn signals or brakes. They told me I was finished before checking my fluids. I had to ask them to do it. And I had to request an updated sticker. I’ve been a loyal customer for years but if this continues I will take my business elsewhere.
  • NN
    Nicole
    Nov 15, 2025
    5.0
    CG and his team do a phenomenal job 150% every time they have fixed my exhaust on 2 different cars for me just pulling in no appt changing oil by the time ur done having a friendly short conversation the oil an car check are done an u didn’t even know they were doing it! This is a fantastic team they all wok a flow perfectly together! I do not take my car anywhere without goin to them first an if they can’t do it they will recommend who can! Great job guys!
  • MB
    Matt Baker
    Nov 10, 2025
    5.0
    Extremely friendly staff, and they answer all your questions with definite answers. My transmission gave me a scare so I took it to the Jiffy in Richmond. They got a game plan together and allowed me to drop my truck off at the lot before work one morning. Expecting the worst, financially and mechanically, I was greeted at the door with a smile and they advised it wasn’t bad as expected and just charged to service my transmission knocking off over half of what estimated cost was going to be. Honesty goes a long way and they’ve got my keys from this point on whenever I need work done in my truck. Forever grateful!!!
  • DL
    DJ L
    Nov 9, 2025
    5.0
    We didn't get our oil changed but we did ask them for help in finding a new kitten that was somewhere under pur car. We had driven 2.5 hours when we stopped at our daughter's she hear it. Dallas and his crew were good Samaritans and helped us. Dallas worked hard and didn't give up until he found the new kitten. We are so grateful for his help and kindness. We're naming the cat Dallas.
  • SM
    Sarah M
    Nov 6, 2025
    5.0
    Went to Jiffy lube on 11-4-26 , the men working there was very friendly & very professional. Though it was a unusually busy Tuesday & they was short a man, we was there for a very short period of time the service was impeccable . 10/10 service , I have already recommended y'all to my family to take their vehicles to for oil change & any other automotive needs.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service