Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richmond, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond location today.
Location
Hours
Reviews
4.3
415 reviews
5 stars
298
4 stars
48
3 stars
15
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond.
Vehicle Availability
There were numerous complaints about reserved vehicles not being available upon arrival, leading to frustration and disappointment among customers.
Rental Process
The rental process was generally described as quick and easy, although some customers experienced delays and disorganization during peak times.
Cleanliness and Maintenance
Most customers reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Communication Issues
Several reviews highlighted problems with communication, including unclear policies and lack of timely updates regarding reservations.
- DVDebbie VangenNov 11, 20255.0Very nice people and I rented a really nice Nissan. Had fun driving it
- BHB HNov 11, 20255.0Very friendly
- SASherri ArmuthNov 1, 20255.0This was by far the very best rental car experience ever! New to Richmond needed a car. When I called to inquire what I would need I spoke with Francisco who so kindly agreed to pick me up since I didn't have any way to get there. He picked me up on time had to take me back home to get my phone and in the process showed me some restaurants and places of interest to me being new to the area. Absolutely above and beyond! So grateful and a pleasure!
- WPWesley PfenningOct 4, 20254.0Car i reserved wasn't there in the am so had to take a bigger van or jeep that I wasn't comfortable driving. Why say you'll have a car if not going to? Irritating.
- LBLu BestSep 30, 20255.0reserved online and when I got there asked if they had anything other than the Pacifica and they showed me a Honda and a Toyota. I am familiar with Toyota and was happy to get a choice. Super nice staff during check in and check out. Thank you
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Richmond, IN?
Enterprise Rent-A-Car in Richmond offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Richmond?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Richmond?
You can reserve your rental car online through their website or by calling their local phone number at +1 765-966-1060.
What payment options are accepted at Enterprise Rent-A-Car in Richmond?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Richmond offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members. You can check their current deals online.
Is Enterprise Rent-A-Car in Richmond owned by women?
Yes, Enterprise Rent-A-Car in Richmond is women-owned.
What nearby hotels are available if I need accommodation when renting a car at Enterprise Rent-A-Car?
Nearby hotels include Days Inn, Travelodge by Wyndham Richmond IN, Villa Motel, Best Western Classic Inn, and Best Western Plus Richmond Indiana I-70, which provide convenient lodging options near the rental location.
Are there nearby automotive services close to Enterprise Rent-A-Car in Richmond?
Yes, several automotive services such as Premier Toyota of Richmond, Cronin Toyota, Cronin Nissan, and Grey Automotive are close by, which is helpful if you need car maintenance or parts.
Which local attractions can I visit near Enterprise Rent-A-Car in Richmond?
You can visit the Heartland Wine & Ale Trail for a winery and brewery experience or explore the Wayne County Convention & Tourism Bureau to discover local events and attractions.
How can nearby restaurants enhance my visit to Enterprise Rent-A-Car in Richmond?
Nearby restaurants like Cracker Barrel Old Country Store, McDonald's, and White Castle provide convenient dining options before or after your rental experience.