AutoZone Auto Parts

4.2
354 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Main Street in Richmond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, IN or call us at (765) 962-2203.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1522 E Main St, Richmond, IN
47374, United States

Hours

Reviews

4.2
354 reviews
5 stars
205
4 stars
69
3 stars
44
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Amber and Dustin providing excellent service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, although there were complaints about receiving the wrong parts on multiple occasions.

Service Speed

While some reviews highlighted quick service, others reported slow service and long wait times, particularly for commercial customers.

Knowledge and Assistance

Feedback was mixed regarding staff knowledge; some customers found employees to be knowledgeable and helpful, while others felt staff lacked expertise.
  • JT
    John Thoumaly
    Dec 31, 2025
    5.0
    Trying to make my way back to work and my alternator died. I pulled up to this fabulous autozone 2 hours before they were open hoping they had my alternator. Ryan was the first to pull up and he double checked to see if I was ok. Which is above and beyond his call of duty. Told him my issue and he let me know that the store didn't open until 7:30AM. I was aware since I googled it. Met Amber and Dan the other two coworkers of Ryan. Amber and Dan assisted me with what I was looking for and helped me tremendously with me ordeal. I still have 19 hrs to drive but kudos to this crew!!
  • TW
    Tim Wilson
    Dec 4, 2025
    2.0
    Wrong parts yet again
  • LL
    Lightning Lawson
    Oct 27, 2025
    5.0
    Great people. Amazing service Dustin and Thomas were very helpful
  • RW
    Rhonda Weller
    Sep 25, 2025
    5.0
    Always helpful
  • ZM
    Zachary Murphey
    Sep 3, 2025
    1.0
    The worst experience I’ve had with any auto part store. I ordered a part and they told me it would come the next day. 2 weeks later it’s still not here and they won’t let me return it.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Richmond, IN?

AutoZone Auto Parts in Richmond, IN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup options?

Yes, AutoZone offers in-store pickup for customers who prefer to shop online and collect their orders directly at the store.