Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Main Street in Richmond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, IN or call us at (765) 962-2203.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Amber and Dustin providing excellent service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although there were complaints about receiving the wrong parts on multiple occasions.
Service Speed
While some reviews highlighted quick service, others reported slow service and long wait times, particularly for commercial customers.
Knowledge and Assistance
Feedback was mixed regarding staff knowledge; some customers found employees to be knowledgeable and helpful, while others felt staff lacked expertise.
JT
John Thoumaly
Dec 31, 2025
5.0
Trying to make my way back to work and my alternator died. I pulled up to this fabulous autozone 2 hours before they were open hoping they had my alternator. Ryan was the first to pull up and he double checked to see if I was ok. Which is above and beyond his call of duty. Told him my issue and he let me know that the store didn't open until 7:30AM. I was aware since I googled it. Met Amber and Dan the other two coworkers of Ryan. Amber and Dan assisted me with what I was looking for and helped me tremendously with me ordeal. I still have 19 hrs to drive but kudos to this crew!!
TW
Tim Wilson
Dec 4, 2025
2.0
Wrong parts yet again
LL
Lightning Lawson
Oct 27, 2025
5.0
Great people. Amazing service Dustin and Thomas were very helpful
RW
Rhonda Weller
Sep 25, 2025
5.0
Always helpful
ZM
Zachary Murphey
Sep 3, 2025
1.0
The worst experience I’ve had with any auto part store. I ordered a part and they told me it would come the next day. 2 weeks later it’s still not here and they won’t let me return it.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Richmond, IN?
AutoZone Auto Parts in Richmond, IN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup options?
Yes, AutoZone offers in-store pickup for customers who prefer to shop online and collect their orders directly at the store.
Is same-day delivery available at AutoZone Auto Parts in Richmond?
AutoZone provides same-day delivery services to customers in the Richmond area for added convenience.
What types of products can I find at AutoZone Auto Parts on E Main Street?
The store offers a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
Where is AutoZone Auto Parts located in Richmond, IN?
It is located at 1522 E Main St, Richmond, IN 47374, USA.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call the store at (765) 962-2203 or email customer.service@autozone.com for inquiries.
Are there any nearby dining options close to AutoZone Auto Parts where I can grab a meal?
Yes, nearby restaurants include Papa John's Pizza, Penn Station East Coast Subs, Little Caesars Pizza, AJ's Main Street Diner, and Main St Diner, offering various American and fast food options.
What nearby facilities could be helpful for customers visiting AutoZone in Richmond?
Customers can access nearby services like the UPS Access Point for shipping needs and CVS Pharmacy for medical or retail shopping.
Are there nearby automotive services or gas stations near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Dr Dave's Dent Removal and gas stations like Marathon Gas and Sunoco.
Does AutoZone have a social media presence where I can follow updates?
Yes, AutoZone's Richmond store has a Facebook page named 'AutoZone' at https://www.facebook.com/302594009780952 and a Twitter handle @autozone.