Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Main Street in Richmond, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, IN or call us at (765) 962-2203.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
352 reviews
5 stars
204
4 stars
69
3 stars
44
2 stars
12
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Dustin and Amber for their excellent service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although some experienced issues with receiving the wrong parts.
Service Speed
While some reviews mentioned quick service, others reported long wait times and slow responses from staff, particularly at the commercial counter.
Knowledge and Expertise
Feedback was mixed regarding staff knowledge; some customers found employees to be knowledgeable and helpful, while others felt that staff lacked the necessary expertise.
Store Environment
Several reviews criticized the store environment, mentioning issues such as employees smoking outside and a lack of attention to customers.
- LLLightning LawsonOct 27, 20255.0Great people. Amazing service Dustin and Thomas were very helpful
- RWRhonda WellerSep 25, 20255.0Always helpful
- ZMZachary MurpheySep 3, 20251.0The worst experience I’ve had with any auto part store. I ordered a part and they told me it would come the next day. 2 weeks later it’s still not here and they won’t let me return it.
- HSHaley StoneJun 16, 20251.0Got the wrong part 2x. Horrible service.. that was nice. They gave me a retired part in a box that has a different part number lol wasted so much time and money on what was susposed to be 20 min job
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Richmond, IN?
AutoZone Auto Parts in Richmond, IN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup options?
Yes, AutoZone offers in-store pickup for customers who prefer to shop online and collect their orders directly at the store.
Is same-day delivery available at AutoZone Auto Parts in Richmond?
AutoZone provides same-day delivery services to customers in the Richmond area for added convenience.
What types of products can I find at AutoZone Auto Parts on E Main Street?
The store offers a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
Where is AutoZone Auto Parts located in Richmond, IN?
It is located at 1522 E Main St, Richmond, IN 47374, USA.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call the store at (765) 962-2203 or email customer.service@autozone.com for inquiries.
Are there any nearby dining options close to AutoZone Auto Parts where I can grab a meal?
Yes, nearby restaurants include Papa John's Pizza, Penn Station East Coast Subs, Little Caesars Pizza, AJ's Main Street Diner, and Main St Diner, offering various American and fast food options.
What nearby facilities could be helpful for customers visiting AutoZone in Richmond?
Customers can access nearby services like the UPS Access Point for shipping needs and CVS Pharmacy for medical or retail shopping.
Are there nearby automotive services or gas stations near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Dr Dave's Dent Removal and gas stations like Marathon Gas and Sunoco.
Does AutoZone have a social media presence where I can follow updates?
Yes, AutoZone's Richmond store has a Facebook page named 'AutoZone' at https://www.facebook.com/302594009780952 and a Twitter handle @autozone.