Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(230 reviews)

Business Details

2403 N Michigan St, Plymouth, IN
46563, United States
(574) 936-2000
https://www.enterprise.com/en/car-rental/locations/us/in/plymouth-0815.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Plymouth, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plymouth location today.

Location

Enterprise Rent-A-Car
2403 N Michigan St, Plymouth, IN
46563, United States

Hours

Reviews

4.3
230 reviews
5 stars
160
4 stars
31
3 stars
9
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the staff's friendliness and efficiency, while others reported rude behavior and unhelpfulness.

Reservation Issues

Numerous complaints about unfulfilled reservations and lack of available vehicles, leading to significant customer frustration.

Vehicle Condition

Feedback indicates inconsistency in vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.

Positive Experiences

Several customers highlighted positive experiences with specific staff members and appreciated the quick service and helpfulness.
  • HH
    Hannah
    4 days ago
    5.0
    Enterprise in Nile’s,MI gave me a great experience. They were very friendly and respectful the whole time I had the rental.
  • BM
    BJ Murphy
    Feb 17, 2026
    5.0
    I love the niles store they get me in and out very helpful the whole staff
  • IL
    Ivelisse Leonor
    Feb 4, 2026
    5.0
    Easy process! In and out to rent and to return!
  • SS
    Sarah Straeter-Tackett
    Jan 30, 2026
    1.0
    Where do I begin? If I could give this location 0 stars I would. I prescheduled my about 14 days in advance. On arrival, they stated they had no vehicles available and that they all needed to be cleaned. When pushed, they offered me one vehicle that they magically had for an additional $0.25/day. I reluctantly agreed, paid a $50 deposit plus the additional taxes and fees for the full 14 day rental. The vehicle provided was dirty and only had a half tank of fuel. Two days after picking the vehicle up, the oil change indicator light came on. Within 24 hrs a female called me and told me I need to take it to a local garage for an oil change. She did not offer to swap vehicles, do it themselves, or reimburse me for my time or hassle. I thought this was super weird, so I called corporate for clarification and I never heard another word from anyone and proceeded to drive the vehicle. Then when returning the vehicle, they over charged taxes and fees for extra days, despite my prepayment for the first 14 days. The female at the counter cannot do math. She only gave me a half hearted refund after I coached her through the math and pointed out her mistakes. Additionally the entire building smells like a marijuana farm. Lastly, I will add that the corporate photos in this Google listing are definitely not this rats nest location. Buyer beware. Go somewhere else.
  • RB
    Rebecca Bradley
    Jan 20, 2026
    5.0
    Niles Enterprise is always my go to for car rentals!! They are friendly, courteous and go above and beyond when I need them to.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: