Need a rental car in Plymouth, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plymouth location today.
Mixed reviews on customer service; some praised the staff's friendliness and efficiency, while others reported rude behavior and unhelpfulness.
Reservation Issues
Numerous complaints about unfulfilled reservations and lack of available vehicles, leading to significant customer frustration.
Vehicle Condition
Feedback indicates inconsistency in vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Positive Experiences
Several customers highlighted positive experiences with specific staff members and appreciated the quick service and helpfulness.
HH
Hannah
4 days ago
5.0
Enterprise in Nile’s,MI gave me a great experience. They were very friendly and respectful the whole time I had the rental.
BM
BJ Murphy
Feb 17, 2026
5.0
I love the niles store they get me in and out very helpful the whole staff
IL
Ivelisse Leonor
Feb 4, 2026
5.0
Easy process! In and out to rent and to return!
SS
Sarah Straeter-Tackett
Jan 30, 2026
1.0
Where do I begin? If I could give this location 0 stars I would. I prescheduled my about 14 days in advance. On arrival, they stated they had no vehicles available and that they all needed to be cleaned. When pushed, they offered me one vehicle that they magically had for an additional $0.25/day. I reluctantly agreed, paid a $50 deposit plus the additional taxes and fees for the full 14 day rental. The vehicle provided was dirty and only had a half tank of fuel. Two days after picking the vehicle up, the oil change indicator light came on. Within 24 hrs a female called me and told me I need to take it to a local garage for an oil change. She did not offer to swap vehicles, do it themselves, or reimburse me for my time or hassle. I thought this was super weird, so I called corporate for clarification and I never heard another word from anyone and proceeded to drive the vehicle. Then when returning the vehicle, they over charged taxes and fees for extra days, despite my prepayment for the first 14 days. The female at the counter cannot do math. She only gave me a half hearted refund after I coached her through the math and pointed out her mistakes. Additionally the entire building smells like a marijuana farm. Lastly, I will add that the corporate photos in this Google listing are definitely not this rats nest location. Buyer beware. Go somewhere else.
RB
Rebecca Bradley
Jan 20, 2026
5.0
Niles Enterprise is always my go to for car rentals!! They are friendly, courteous and go above and beyond when I need them to.