Enterprise Rent-A-Car

4.3
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Plymouth, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Plymouth location today.

Location

Enterprise Rent-A-Car
2403 N Michigan St, Plymouth, IN
46563, United States

Hours

Reviews

4.3
218 reviews
5 stars
151
4 stars
29
3 stars
9
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including not having the reserved vehicle upon arrival, leading to frustration and dissatisfaction.

Vehicle Condition

While some customers received clean and well-maintained vehicles, others reported issues with dirty cars and poor maintenance.

Mixed Experiences

Overall, experiences varied significantly between locations, with some branches receiving high praise while others faced severe criticism for service and management.
  • SC
    Stephanie Clark
    Dec 28, 2025
    5.0
    Always such wonderful people. Great quality foe the price. So helpful
  • JB
    jason beelby
    Dec 27, 2025
    1.0
    I recommend never booking at this location. On two separate occasions I have arrived to pick up a rental vehicle for them to tell me upon arrival they do not have the vehicle that I booked. Not once but twice they waited until I drove all to their store so tell me they could not deliver once promised car I had booked. On the second rental I received a phone call stating they did not have the pick up I rented and they would need to move me into a full size suv which I agreeeded the full size suv would be sufficient size wise. When I showed up the day of the rental, I was informed they did not have the pick up truck or the full size suv I agreed to and that try only option is a sedan. Enterprise has left me scrambling the day of my departure on two seperate occasion. Save your time and book through turo or hertz.
  • DR
    Dustin Rosinski
    Nov 24, 2025
    1.0
    Buy a bus ticket it’ll be far easier than dealing with this company. This is the 3 time I’ve rented a vehicle on the website only to be notified the day before to be told either they don’t carry that vehicle or they can’t guarantee it’ll be in. Waiting until the day before a person is to pick up a vehicle is a terrible business practice especially when you know said location doesn’t carry the vehicle rented. I’ve contacted corporate but I assume they are run about the same as each individual company. Don’t wait to learn the hard way like I did. Go with hurtz or get the bus ticket. At this point I’d try to buy a new care from a dealership before renting from them again.
  • TM
    Tiffany Miller
    Oct 30, 2025
    4.0
    10/10 great customer service.. quick process
  • MT
    Michael Tan
    Oct 29, 2025
    5.0
    The Enterprise team here treated me like I was family and the most important person in the world! I truly feel that they care for the customer and not just about having business. They were happy to let me look at different vehicles before deciding on which vehicle I wanted to rent. Great team, great service, great attitudes. They took the time to do it right, efficiently!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Plymouth, IN?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Plymouth, IN?

Enterprise Rent-A-Car is located at 2403 N Michigan St, Plymouth, IN 46563.