Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Sales Experience
Numerous reviews noted a positive car buying experience with no pressure sales tactics, making customers feel valued and understood.
Service Quality
While many appreciated the service department's efficiency, some expressed dissatisfaction with repair quality and communication regarding vehicle issues.
Community Feel
Customers frequently mentioned a sense of community and family atmosphere at the dealership, contributing to their loyalty and repeat business.
Mixed Repair Experiences
Several reviews indicated issues with vehicle repairs, including misdiagnoses and dissatisfaction with the handling of service problems.
AN
Abigail Noland
2 days ago
1.0
Paul-Richard in Peru, Indiana absolutely screwed over my parents. They sold a Chevy Silverado to my father knowing it had a bad transmission! The second time he drove it he noticed the transmission being strange, he went back to Paul-Richard and was told that even though he paid 15k in cash for the truck less than week ago they would not help him and want to charge him an extra 7k to "fix the issue". THERE SHOULDNT BE ANY ISSUE! 15k for a vehicle to drive it TWICE. They KNEW they were selling a bad vehicle. I don't see how on earth these people can even sleep at night!
JT
Joe Townsend
Dec 16, 2025
5.0
We have purchased multiple vehicles from Paul Richards over the years. Allen, Tom, and the service department are professional and they care about making sure the customer is pleased with their purchase. Thanks for another good vehicle!
JO
Jennifer OHair
Nov 13, 2025
5.0
We had such a great experience buying our new suburban here! Jim Murphy was wonderful to work with and we couldn't be happier!
VK
Vicki Keller
Oct 1, 2025
5.0
Purchased a new 2026 Trail Blazer this week. Had a great experience with Joel Williford and Drew Stevenson ! This dealership is top notch .. wouldn’t go anywhere else! Thank you for taking good care of me !
BR
Brandon Raymer
Sep 26, 2025
5.0
These people are absolutely terrific to work with. I cannot express it enough, my appreciation, for the sense of community I felt here. They helped make my trade possible and I’m extremely grateful! If you are in the market for a new or used vehicle go see Alan up there and he’ll get the ball rolling!
Frequently Asked Questions About Paul-Richard GM Center
What kind of vehicles does Paul-Richard GM Center sell?
Paul-Richard GM Center sells new and used vehicles, including Chevrolet, GMC, and Buick models.
What are the service offerings at Paul-Richard GM Center?
They offer vehicle sales, a service center for repairs and maintenance, an oil change service, and a body shop.
What are the operating hours of Paul-Richard GM Center?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Where is Paul-Richard GM Center located?
It is located at 769 West Main Street, Peru, IN 46970, USA.
Does Paul-Richard GM Center accept credit and debit cards?
Yes, they accept credit cards, debit cards, and also pay checks are accepted.
Is there a car wash available at Paul-Richard GM Center?
No, Paul-Richard GM Center does not have a car wash facility.
How can customers contact Paul-Richard GM Center?
Customers can reach them by phone at +1 765-327-4228 or visit their website at http://www.paulrichardgm.com/.
What nearby places can customers visit after their appointments at Paul-Richard GM Center?
After your visit, you can enjoy nearby places like Pizza King for a meal, The Farris Wheel Antiques for unique shopping, or West City Park for outdoor recreation in Peru, IN.
Are there convenient nearby locations for buying auto parts close to Paul-Richard GM Center?
Yes, O'Reilly Auto Parts and Wolfe Auto Sales are nearby and provide automotive parts and accessories.
Where can customers find mobile phone services near Paul-Richard GM Center?
Verizon Authorized Retailer - Russell Cellular is a nearby mobile phone store customers can visit.