Enterprise Rent-A-Car

Reviews

• NN

  Nathan

  Nov 9, 2025
  5.0
  Great service!!!
• JS

  Jason Shriner

  Oct 15, 2025
  5.0
  The staff at the Noblesville Enterprise are great to work with, they meet all my needs for each time I rent a car or SUV. Great customer service and work through times when they may not have a lot of vehicles available.
• ED

  Elizabeth Day

  Oct 8, 2025
  1.0
  I booked a car a month in advance only to be told the morning I arrived there were no vehicles available. The same was true for at least 8 other people. They had tried to call me so I didn't show up, but I had booked through work and they stated they couldn't let me know (unsure why they couldn't let my work know). Regardless, it's simply unacceptable to be short cars for almost a dozen people, especially when everyone presumably booked in advance.
• CP

  Chris Parton

  Oct 7, 2025
  5.0
  Everything was perfect from start to finish! Great vehicle, excellent value, and top-notch customer service. Brandon, at the Noblesville, IN Enterprise location, was very efficient, considerate, and extremely helpful. Great job! We will return!!!
• JJ

  Jurnee

  Oct 6, 2025
  1.0
  Stay with me while I share my HORRIBLE EXPERIENCE! My husband and I are OTR truck drivers. On the 26th of September our truck blows a main seal. So we’re stuck in Anderson at a hotel while the truck is In the shop. Well Thursday we find out the truck will be in the shop longer. I had a very important Dr appointment I couldn’t miss. So I had to get home (Virginia). So I get on the phone with enterprise to get a rental set up. I’m on the phone with reservation, we’re finishing up the final touches. She puts me on hold to make sure they have the vehicle. She comes back on the line and tells me everything is good to go. Friday comes we check out the hotel, and head to pick up the rental. I get a phone call from someone saying “We don’t have any vehicles and as a matter fact I have 30 reservations. If I get something today I’ll call you” I immediately get on the phone with reservation again. Reservation patches me through to a “manager.” This person tells me that she’s gonna pass the phone call as priority to another manager. That will soon be giving me a call and that this manager will call around to see who has a vehicle for me. Well, needless to say I never received a phone call from this manager. I get back on the phone with reservation and I let them know what’s going on. This person assures me that the enterprise in Noblesville has a car for me. So we Modify the reservation and I head to Noblesville. As soon as I walked in the door, I was greeted and I took a seat. When the young man greeted me again, I showed him my modified reservation and he said I’m 99% sure that I have that car here. Let me go and check. I don’t know what happened from the time he left me and went outside. But when he came back, he told me that no one from Anderson called him to let him know that I was coming, so he did not have a vehicle for me.. Even though I had a reservation for that store. There was another guy Brandon behind the desk, who asked me to give him a few minutes and he will see what he could do for me. After about 15 minutes, I go up to the desk. Brandon says I have a vehicle but it’s a Highlander not the Jetta that I reserved. So at this point I’m upset! I’m crying because I’m frustrated, I just want to get home! Brandon says he will honor the price that I reserve the Jetta for. We finalize the paperwork and I get into the vehicle and I head home. Brandon was very helpful and very patient with me. My main issue is that reservation honestly doesn’t know if the car lot has these vehicles available. They get paid by making the reservation, so they don’t care to check to see if the vehicle is actually available. I pray that I’m never in this situation again and that I don’t have to use enterprise. The only way to make sure that your vehicle is available is by calling the store. Which, in most cases you can’t do because the number sends you back to reservation smh

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