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Valvoline Instant Oil Change

4.2
(233 reviews)

Business Details

8077 State Route 66, Newburgh, IN
47630, United States
(812) 792-2923
https://store.vioc.com/in/newburgh/8077-state-route-66

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Newburgh.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
8077 State Route 66, Newburgh, IN
47630, United States

Hours

Reviews

4.2
233 reviews
5 stars
161
4 stars
26
3 stars
11
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of managers like Justin and Larry providing excellent service.

Service Quality

While some customers reported positive experiences with quick and thorough service, others highlighted serious issues such as improper oil changes and lack of communication.

Customer Experience

Several reviews noted a decline in customer service quality, with complaints about rude behavior from staff and poor handling of customer concerns.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing it as higher than competitors and feeling misled by advertised rates.
  • MM
    Manish Mannem
    3 days ago
    5.0
    I had a great experience at this Valvoline location. They replaced my cabin and engine air filters, changed my oil, and filled my wiper fluid with antifreeze. The service was smooth, fast, and I was well informed throughout the entire process. They also applied a coupon, giving me $20 off, which was a nice bonus. Overall, it was a positive experience, and I would definitely come back.
  • WO
    WILLYOUWAIT Official
    5 days ago
    5.0
    didn’t have any sort of reservation, pulled in and was greeted by the regional manager, super kind and Informational I then spoke to the general manager, Justin, who Provided excellent service along with Messiah who is a technician. amazing job you guys 10 out of 10 ! highly recommend
  • RW
    Randy Wire
    5 days ago
    1.0
    I was overcharged for the service and my tires were under-inflated. I called ahead about pricing if I brought my own oil and filter. The agent on the phone quoted $29.99 but I was charged $49.99. I asked for a refund but was told a manager had to sign off. There was no manager on duty so I left my contact info. I've called to follow-up but no results. Additionally, my tires were too be inflated to 65 psi, but the shop asked them up to 55 psi. I didn't notice until the next morning when I got a low tire pressure warning. I had to air them up in the freezing cold.....
  • TT
    Tasha
    Feb 23, 2026
    5.0
    This place is absolutely the best! I've been taking my car here for some time now and yesterday I was just having an awful day, I was trying to top my oil off at home when the wind picked up and took my paper funnel and I couldn't retrieve it from under the engine. I drove straight to my trusted Valvoline shop and they were just so kind to me! One employee took the time to make sure the funnel wasn't lodged somewhere while Marcus checked my oil levels and even taught me a few things to help me know how much oil to add when I am running low. Thanks guys! You really changed my day yesterday!
  • LB
    Lucas Blessinger
    Feb 4, 2026
    5.0
    It has been almost 4 months since I was last here at the Newburgh location. I saw new employees and a new manager that made me question if I was at the right place. All of them were very kind, quick, and professional. Justin was the manager I saw and spoke of turning the store around and he definitely has. Robert and Shavonda were my service techs and they were fantastic. The regional manager was there as well, but sadly I forgot her name. Great place with great people!

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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