Business Details
About
Auto Repair ShopTire Shop
Menke's Auto Repair provides a variety of auto repair and car maintenance services, including batteries, tires, exhaust systems, brakes, steering, suspension, and more in Newburgh, IN.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.6
157 reviews
5 stars
131
4 stars
8
3 stars
5
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's willingness to go above and beyond to assist.
Trustworthiness
Several reviews noted the honesty and integrity of the shop, with customers feeling confident in the recommendations and repairs provided.
Pricing Concerns
Some customers expressed dissatisfaction with high repair costs and diagnostic fees, feeling that they were charged excessively for services.
Communication
Customers appreciated the clear communication regarding repairs and updates, although some noted instances of poor follow-up.
Loaner Vehicles
The availability of loaner cars was frequently mentioned as a valuable service that enhanced the customer experience.
- MLMark LewellynNov 10, 20255.0Great communication and information provided by technicians on an issue I couldn’t get more clarity on from the dealership.
- CSCheryl SpraggOct 28, 20255.0We. are from SC and were in town visiting family when our car broke down. It was after hours so we waited until the next morning to call around to see who could fit us in. My dad used to take his cars to Menke when he lived in Newburgh, so I gave them a call. Chris was so nice, he said that with us being from out of town he would move some things around to get us in that same day. We got our car towed to the shop and they had us back on the road the very next day. Thank you to the team at Menke for taking care of us so quickly and delivering the same level of service my dad bragged about years ago!!
- KMkirk mobleyOct 9, 20255.0Gave a detailed inspection of what I needed done to my vehicle.
- GCGary CarterSep 18, 20255.0Grate job thanks
- EWEd WaltersSep 18, 20251.0Took car in for ac issue.Did not fix issue.Came up with a six page list of repairs of over $7000 said my 2006 Kia Rio needed.Really!My car runs great other than ac issue.Car was in Kia dealership for alignment two weeks ago.They did complete safety ck of car did not mention need for any of these so called repairs.
Frequently Asked Questions About Menke's Auto Repair
What is preventive maintenance?
Preventive maintenance involves regular upkeep of your vehicle to ensure optimal performance and prevent potential issues. It includes tasks such as servicing windshield wipers, replacing spark plugs, changing engine oil, inspecting hoses, maintaining the battery, replacing drive belts, and checking brake components. These routine services aim to enhance vehicle reliability, safety, and longevity while improving customer satisfaction.
What maintenance should I be doing and when?
Maintenance schedules vary based on your vehicle and driving habits. Generally, you should change oil and rotate tires every 3,000-5,000 miles, replace the PCV valve annually, perform a whole vehicle diagnostic yearly, service the battery as needed, check air conditioning each spring, flush the radiator coolant every two years, and flush the brake and clutch systems annually. Always consult your owner's manual and a service advisor for specific recommendations.
How often should I get my oil changed?
For most vehicles using fully synthetic oil, we recommend changing the oil every five months or 5,000 miles, whichever comes first.
How often should I check my vehicles fluid level?
We advise checking your vehicle's fluid levels every 1,000 miles to ensure optimal performance and prevent potential issues.
How often should I change my air filter?
Our recommendation is to replace your vehicle's air filter every 15,000 miles to maintain engine efficiency and performance.
When should I replace my car battery?
Typically, car batteries should be replaced every three to four years to ensure reliable vehicle operation and prevent unexpected breakdowns.
How often or when should I get a tire rotation?
For even wear and extended tire life, we suggest rotating your tires every 7,500 miles.
How do I know how much air pressure should be in my tires?
The recommended tire pressure for your vehicle can be found on the tire placard located on the inside of the driver's side door jamb.
Do I need an appointment for repairs or maintenance?
We offer same-day service and welcome walk-ins, so you don't need an appointment for repairs or maintenance at our shop.
What types of auto repair services does Menke's Auto Repair offer?
Menke's Auto Repair provides services including batteries, tires, exhaust systems, brakes, steering, suspension, oil changes, engine repairs, transmission, and more in Newburgh, IN.
Do I need to make an appointment for repairs or maintenance at Menke's Auto Repair?
No appointment is necessary as Menke's Auto Repair offers same-day service and welcomes walk-ins for repairs or maintenance.
What are Menke's Auto Repair's hours of operation?
Menke's Auto Repair is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. The shop is also closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
What are the recommended intervals for oil changes and tire rotations?
Oil changes using fully synthetic oil are recommended every five months or 5,000 miles, whichever comes first. Tire rotations are suggested every 7,500 miles for even wear and longer tire life.
Does Menke's Auto Repair support multiple languages for customer service?
Yes, Menke's Auto Repair provides services in English, Spanish, and Mandarin to assist a diverse customer base.
What payment options does Menke's Auto Repair accept?
They accept various payment methods including American Express, Cash, Discover, Financing, MasterCard, and Visa credit cards.
Is Menke's Auto Repair accessible for customers with disabilities?
Yes, the facility offers wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
What nearby services can customers visit along with Menke's Auto Repair?
Nearby, customers can visit 'Mole Patrol' for pest control and home improvement services, 'Lawn Masters' for landscaping and gardening, and 'Kevin Riley's Custom Hot Rod Shop' for custom automotive work, which complements the auto repair services offered at Menke's.
Are there any recreational or community places near Menke's Auto Repair?
Yes, near Menke's Auto Repair you can find 'Newburgh Sports Complex' for sports and gym activities, 'Zombie Farm' amusement park for family fun, and 'New Hope Community Church' for religious gatherings, offering visitors options for leisure or community engagement before or after their auto service visit.
How can customers easily find Menke's Auto Repair and nearby landmarks?
Menke's Auto Repair is located at 5400 S Vann Rd, Newburgh, IN 47630. Customers can use nearby landmarks such as Newburgh Softball Fields and Vann Park Softball Fields to assist in locating the shop conveniently.