Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner dealership group in the U.S. today, serving customers at locations in Iowa, Indiana, Illinois, Ohio, Michigan, and Wisconsin. For sixty years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory and convenient financing options.
Services:
- 33 Service bays
- Express Assessment
- Front End Alignment
- Mobile Repair, Road, & Wrecker Service
- Brands: Caterpillar, Detroit Diesel, Cummins, Oasis Certified
Amenities:
- Free Coffee
- Laundry Facilities
- Free Shuttles to Local Hotels
- Pet Friendly
- Clean Shower Rooms
- Vending Machines
- Driver's Lounge
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.