Welcome to Flying J Travel Center in New Haven, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Many customers reported dirty bathrooms and unsanitary conditions throughout the facility.
Staff Attitude
Mixed reviews on staff behavior; some employees were praised for their friendliness, while others were described as rude and unprofessional.
Parking Issues
Frequent complaints about the enforcement of reserved parking policies, with many customers unable to find spots despite paying for reservations.
Food Quality
Food quality and availability were inconsistent, with reports of stale items and poor service at food outlets.
Service Speed
Customers experienced long wait times for service, particularly at the checkout and for showers.
JM
Joseph Marie
3 days ago
5.0
One of the really nice Flying J's.. clean, friendly and helpful.
CW
Chuck Whigham
Nov 9, 2025
5.0
I stopped here to use the restroom and to pickup two 24 ounce Pilot Intense Caffeine Coffees for travels. The beverage station is very clean, well maintained, and stocked. The bathrooms are well lit, clean and maintained. This is a very busy travel plaza, the team members keep it moving, and work very hard to keep the facility maintained. The team members at this location are very friendly, courteous, professional, and happy to help. I stop here frequently and will continue to patronage this store whenever I am in the area.
AB
Andy Baxter
Nov 5, 2025
1.0
DON'T TAKE YOUR CAMPER HERE FOR WASTE DUMP!
I went there tonight to empty a black tank on our RV. After paying for the use of the dump and connecting my tank and emptying the tank, i discovered that the water for the flush had been turned off. I was not able to flush my thank nor clean the drainage pipe. It was a mess. I will never come here again.
GG
Gabriel Gomez
Oct 28, 2025
2.0
Was sent an important Fedex package from my company. Kenon (or whatever his name is, the night “guy”) said he will look for the envelope, didn’t, said he will leave a message and again didn’t , horrible dismissive attitude. Just cuz you work overnight doesn’t mean you have to be miserable at your job. Returned in the morning after begging for them to look around Jason the manager went to the office and got it. Envelope was open. Not nice. Gave me free coffee for the inconvenience hence the 2 stars.
KL
Kristen Longenbarger
Oct 19, 2025
4.0
Great coffee & drink bar area. Loved the fast self checkouts. Bathrooms were clean & stocked.
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What amenities are available at Flying J Travel Center in New Haven, IN?
Flying J Travel Center offers gasoline, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Pro drivers have access to amenities like reserved parking, laundry, and more.
Is the Flying J Travel Center in New Haven open 24/7?
Yes, this location is open 24 hours a day, 7 days a week, including holidays.
Does this location provide showers and can anyone use them?
Yes, showers are available and anyone can purchase a shower at Flying J Travel Center locations. Shower prices vary by location.
What fuel options are available at Flying J Travel Center?
The location offers gasoline, diesel, and DEF fuel options with high-speed pumps. For details on fuel types and blends, visit their website.
What payment methods does Flying J Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Are there facilities such as CAT scales and truck parking available?
Yes, all Flying J Travel Center locations have CAT scales and provide truck parking spaces, including prime and overnight parking.
How can I reserve parking or order food pickup at Flying J Travel Center?
You can reserve parking and order food pickup using the Pilot app or via quick links provided for Reserve Now and Order Pickup services.
What nearby dining options are available around Flying J Travel Center in New Haven?
Nearby you can find Subway, Cinnabon, Huddle House, Dunkin', Taco Bell, KFC, and Salvatori’s Italian Restaurant for a variety of meal choices before or after your visit.
Are there nearby financial services available near Flying J Travel Center?
Yes, Western Union for money transfers, and Bitcoin ATMs including American Crypto Bitcoin ATM and RockItCoin Bitcoin ATM are located nearby for your financial service needs.
How can nearby truck dealers and rental services benefit professional drivers visiting Flying J Travel Center?
Nearby dealers like Ruble Truck Sales, Vomac Truck Sales, JX Truck Center and rental services such as Patriot Truck Leasing of Indiana provide options for purchasing or renting trucks, trailers, or RVs which is convenient for drivers needing equipment or vehicle services.