Advance Auto Parts

4.4
248 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1476 S Memorial Dr in New Castle offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1476 S Memorial Dr, New Castle, IN
47362, United States

Hours

Reviews

4.4
248 reviews
5 stars
159
4 stars
54
3 stars
16
2 stars
8
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

While most customers found the store well-stocked, some reported issues with not having specific parts available.

Store Cleanliness

Customers noted that the store was clean and well-maintained, contributing to a positive shopping experience.

Service Speed

Several reviews highlighted slow service at times, particularly during busy periods, leading to frustration among customers.

Pricing

Feedback indicated that while some customers found prices reasonable, others felt they were higher compared to competitors.
  • JM
    Josh McKee
    Oct 17, 2025
    1.0
    I hate to leave a 1 stat review but I'm pretty upset at the moment. Went to the store and bought oil, filter, and fuel injection cleaner. They bagged it all up and I sat it in my back seat. When I got home I found that the cap from the injection cleaner popped or got knocked off by the oil and leaked all over my back seat. We'll the guy working was nice enough to replace the cleaner but my issue is that my seat is stained. I tried letting baking soda upsorb it and then took my carpet shampooer to it. The big spot is still there on my light gray seats.
  • MW
    Mike Wells
    Sep 30, 2025
    1.0
    Store closes at 9 PM. 8:52 PM is not 9 PM. If you’re going to close early post your hours at 8:52 PM.
  • XC
    Xavier Cook
    Jul 12, 2025
    5.0
    Helped me awsome
  • JC
    jackie conner
    Jun 1, 2025
    5.0
    Only place I shop

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*