Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Albany.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
271 reviews
5 stars
191
4 stars
28
3 stars
13
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently praised for being friendly, professional, and knowledgeable, with many customers highlighting exceptional service experiences.
Efficiency
Customers consistently report quick service times, often noting that they were in and out in a short period.
Quality of Work
While many reviews commend the quality of service, there are several complaints regarding improper installations and mistakes made during service.
Pricing Concerns
Some customers express dissatisfaction with pricing, feeling that services are overpriced or that they were upsold on unnecessary services.
- OIObinna IhenachoDec 31, 20255.0The Knowledge from the Manager today was very impressive. He was not aggressive in advising to change out filters, the crew was very quick, smiling, and welcoming. I enjoy coming to this Valvoline every single time. Keep up the good work, and I am pleased to have you all in our neighborhood.
- JMJames MorrisDec 19, 20255.0Great experience, come back an get loyalty rewards
- DJDasia JonesNov 7, 20255.0Quick, efficient & super knowledgeable, Colton was able to answer all my questions!
- KSKatie SimmonsNov 1, 20255.0Colton, Hunter and Jake did my oil change quickly and were super professional and friendly. Thank you guys!
- JDJessi DOct 23, 20255.0This is honestly my favorite location. Everyone here truly strives to give the best service possible. They go above and beyond in everything that they do. While I commend everyone here on their excellent service, I have to give extra kudos to Elijah. I know nothing about cars, and he had to dumb down some stuff to toddler level because my brain couldn't compute. Yet he did so in the least judgmental way possible. Like seriously, this man had an entire sideshow. While I am sure this is something shown to all customers, I had not seen it before. I wish I had gotten the others' names as well, because this team is awesome. Special shout to the main dude who took care of my oil change. You showed me the deep stick and still had a smile as I pretended to understand what I was looking at. Pretty sure you did an awesome job.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in New Albany?
It is located at 2648 Charlestown Rd, New Albany, IN 47150, USA.
What are the opening hours of Valvoline Instant Oil Change?
The business is open Monday through Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
Is it necessary to make an appointment before visiting Valvoline Instant Oil Change?
No, appointments are not required to get service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving New Albany?
Valvoline Instant Oil Change has been serving the New Albany area since August 19, 1991.
Can I find Valvoline Instant Oil Change online?
Yes, their official website is https://store.vioc.com/in/new-albany/2648-charlestown-rd with overrides available via Bing, Facebook, Yelp, and Google.
What nearby places could I visit before or after servicing my vehicle at Valvoline Instant Oil Change?
You can visit nearby places like Rasmussen Chiropractic for health services, High Maintenance Salon or E-Clips Hair Salon for beauty treatments, and Arby's for a quick meal.
How can I use nearby services like Bulldog Tax Service or Social Security Administration while visiting Valvoline Instant Oil Change?
You can combine your vehicle maintenance visit with errands at Bulldog Tax Service for accounting help or the Social Security Administration for government services, both close to Valvoline Instant Oil Change.
Are there convenient places nearby for self-storage or truck rental when visiting Valvoline Instant Oil Change?
Yes, National Storage offers self-storage facilities nearby, and Penske Truck Rental provides truck rentals close to the Valvoline location.