Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Albany.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3721 Charlestown Road, New Albany, IN
47150, United States
Hours
Reviews
4.4
394 reviews
5 stars
286
4 stars
48
3 stars
16
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, contributing to a positive customer experience.
Efficiency
Many customers appreciate the quick service and minimal wait times, often completing oil changes in under 20 minutes.
Service Quality
While most reviews praise the thoroughness of service, there are notable complaints about incomplete inspections and errors in oil changes.
Communication
Customers value the clear explanations provided by staff regarding services performed, although some have reported issues with upselling.
Inconsistency
There are mixed reviews regarding service quality, with some customers experiencing significant issues such as overfilling oil or improper checks.
- JBJessica BroyNov 15, 20255.0Ezra was super friendly and helpful. I was in and out quickly!
- GLGrant LabriolaNov 1, 20255.0I was so impressed with my visit here . I own several businesses and it’s next to impossible to find employees like Darion. From start to finish I understood what was going on!! Very helpful
- JBJanice BottorffNov 1, 20255.0They got me in right away, did the oil change, checked my coolant, air filter and cabin air filter, then aired up my tires. My low tire pressure light is no longer on! Ezra and all the staff were very nice, explained what they were doing and most importantly, I did not feel pressured to purchase additional services, just what I really needed. Very good experience!
- ALaugust laymanOct 30, 20255.0Fast and convenient oil change just around the corner! Always friendly and quick and would recommend if you need regular service or just a quick oil change.
- JJJacquelineOct 27, 20255.0The gentlemen at Valvoline on Charlestown Rd are great! I was originally thinking I needed just an oil top off, but after a little discussion, we came to the conclusion that doing a full oil change a little early would be best for my car. They were even kind enough this morning to do a tire rotation that I really needed. I also appreciate how much they talk you through everything - how they show you filters and explain what would be best for your car to run at its best. Thank you all! You made the beginning of my day go super easy.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New Albany offer?
Valvoline Instant Oil Change provides quick, 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The station is open Monday through Friday from 8:00 AM to 7:00 PM.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in New Albany?
It is located at 3721 Charlestown Road, New Albany, IN 47150, USA.
Is Valvoline Instant Oil Change open on major holidays?
The store is closed on major holidays such as November 27 and December 25, 2025.
What nearby automotive service options are available around Valvoline Instant Oil Change?
Nearby alternatives include Pennzoil 10 Minute Oil Change and Meineke Car Care, both offering automotive repair and oil change services.
Are there any beauty or spa services near Valvoline Instant Oil Change?
Yes, customers can visit About Face Spa and Salon, Hair by Jess, or Permanent Make Up by Jessi nearby for beauty and spa treatments.
Which dining option is available nearby for a quick meal after your vehicle service?
Wendy's, a fast food restaurant specializing in burgers, is located near Valvoline Instant Oil Change.
Can I find medical services near Valvoline Instant Oil Change in New Albany?
Yes, nearby medical providers include Clark Thoracic & Vascular, Growing Kids Concierge pediatrician, and several doctors such as Mariner and John Lindner, MD.