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Hey New Albany neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation?
In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 2222 State St, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it.
Swing by the shop today, or get in touch with us at (812) 258-6302.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Service Quality
Several customers expressed dissatisfaction with the quality of service, citing issues such as incorrect tire installations, long wait times, and unfulfilled service promises.
Pricing Transparency
There are complaints about unclear pricing and unexpected charges, with some customers feeling misled about costs and services provided.
Timeliness
Many reviews mention long wait times for service, even with appointments, leading to frustration among customers.
Product Quality
Customers reported issues with the quality of tires sold, including safety concerns and dissatisfaction with performance.
JD
Jim D
Nov 14, 2025
1.0
Took my son's tire be repaired with one nail in the tire. I even circled the nail with an arrow and marked it with a paint marker. They told us it couldn't be repaired because there was two punctures right next to each other. This is not true. They actually punctured a new hole next to the existing one and close to the sidewall so I'd have to buy new tires. I am a mechanic and thougoughly inspected the tire before taking it to be repaired. Crazy! Do not go here for service of any kind.
RA
Rob Andi
Oct 28, 2025
1.0
Irresponsible people, without experience! They damaged one of my rims and all the old tires. They didn’t want to take any responsibility for that and supposed they checked the cameras confirm the issue and they just saw what they want.
Don’t go that place.
AW
Adrienne Wilson
Oct 22, 2025
1.0
I have been a customer of this location for about 10 years. I have LOVED and trusted them up until this last year. I've never had a single issue with any service. They were quick and so kind. Something has happened in the last year and its a completely different store. One time, they forgot to put an updated sticker on my window (no biggy) and I just went in and asked for one...apparently that resulted in having a nasty slur put on my account. I found out when I went to login to make my next appointment. We brought it up to management after our service visit. As of today, its still on the account. And, now, after an $800 service, including an oil change, just two weeks ago, my car is already giving me a notice that the oil needs to be changed. So disappointed and sad that I can't get the same service as I did for all these years.
AM
Adam m
Oct 19, 2025
1.0
Only recommend to people you dislike. Worst experience I’ve ever had at a tire shop. The tires I received are unsafe!
I had a spare tire on my car so they knew I needed tires. He said there was one type of tire for my Honda Civic in stock. They cost double what I have paid for any other tires, and they are THE WORST tires Ive ever had. I drive my tires until they are almost bald and my brand new tires have worse traction than my old tires! I can barely drive in light rain! These tires are insanely unsafe! I hydroplane and have to drive way slower than traffic even with very light rain! They also told me I would get a free oil change, but then said they couldn’t do it that day and to come back. My girlfriend brought my car in for the oil change and after waiting multiple hours, they harassed her to pay for it until she called me and I told them absolutely not. Also When my lady asked what was taking so long he replied, “my mechanic has been sitting around for over an hour I’ll go yell at him again” 0 stars I would never recommend anyone to come here.
AR
Ashley Ruppel
Oct 18, 2025
5.0
These guys were great!!! Saved us an hour before they closed put 2 tires on the front because the tire was worn and the wire was showing on one side..... Quick service great guys and they put up with our crazy kids for the short time it took to get the new ones put on!!! Thanks so much for saving our weekend!! 🫶🫶
The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.
How much is an alignment at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any 4 tire purchase with installation. Normally, a 4 wheel alignment at Tire Discounters is $129.99 and comes with a 12 month warranty. For multi year alignment policies, you can have as many alignments as you need within the specified time period.
What’s included with installation at Tire Discounters?
Tire Discounters is only major automotive service retailer that gives you a FREE Alignment with any four tire purchase with installation. We also include mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair, all designed to help make your tires last longer.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles or so to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Yes, Tire Discounters offers a credit card with flexible financing options and benefits. You can even prequalify with no impact to your credit score.
Does Tire Discounters offer a Road Hazard warranty?
Yes, Tire Discounters offers Road Hazard, we call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we'll fix or replace it. In other words, we'll be a phone call away no matter where the road takes you.
Do I need an appointment at Tire Discounters?
No, appointments at Tire Discountes are never required, but always recommended.
Which brands of tires does Tires Discounters carry?
Tire Discounters carries all major brands, including Michelin, Cooper, Goodyear, BFGoodrich, General, Kenda, Nexen, Pirelli, and Toyo (and many more).
How much is tire repair at Tire Discounters?
For only $34.99, Tire Discounters repairs tires using a vulcanized patch, the best in the industry. We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us, tire repair is FREE for the life of your tire.
Does Tire Discounters fill up tires for free?
Yes, no matter where you bought your tires, we'll fill them up for free. Can you believe some places still charge for this?
Does Tire Discounters sell used tires?
No, Tire Discounters does not sell used tires. We do offer a large selection of new tires at an affordable price point, along with flexible financing options for your convenience.
What special offer does Tire Discounters provide when I purchase four tires?
Tire Discounters includes a free alignment ($129.99 value) with the installation of any 4 tires.
Which tire brands are available at Tire Discounters in New Albany?
They carry a large selection including Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more.
Does Tire Discounters require appointments for service?
No, appointments are not required but are always recommended for your convenience.
What automotive services are offered at Tire Discounters?
Services include tire installation and repair, alignments, oil changes, brake service, suspension work, shocks, strut installation, transmission and brake fluid service, auto glass repair, and more.
What are the store hours for Tire Discounters in Wesley Commons?
Open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed Sundays.
Can I finance my tire purchase or automotive services?
Yes, Tire Discounters offers flexible financing options through their credit card, and you can prequalify without impacting your credit score.
Are there any nearby places where I can grab coffee before or after my visit to Tire Discounters?
Yes, there are two Starbucks locations nearby, where you can enjoy coffee and snacks before or after your visit.
What nearby stores could I visit for shopping along with Tire Discounters?
Big Lots is a nearby discount and department store where you can shop for various goods during your trip.
Where can I find food options close to Tire Discounters?
Nearby options include Qdoba for Mexican cuisine, Sleepy Rooster Morning Kitchen for breakfast and brunch, Bob Evans for cafe-style meals, and The Social: A Modern Supper Club.
How can nearby financial services help me during a visit to Tire Discounters?
First Savings Bank and Coin Cloud Bitcoin ATM are nearby and can assist you with banking or financial transactions if needed during your visit.