Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.4
736 reviews
5 stars
588
4 stars
34
3 stars
18
2 stars
12
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Josh, Cole, and Dailyn for their exceptional service.
Efficiency
Several reviews highlighted the quick turnaround times for services, with many customers noting they were in and out in under an hour.
Quality of Work
While many customers were satisfied with the repairs and services, there were notable complaints about incomplete work and issues with tire installations.
Pricing
Customers generally found the pricing to be reasonable, though some expressed concerns about high costs for certain services and parts.
Communication
There were mixed reviews regarding communication, with some customers appreciating the transparency while others reported poor communication and misunderstandings.
- BBBecca3 days ago1.0Nov 11,2025 I went in for power steering issues. Was told my pump was bad w two blown hoses. Original price quote was $1900!! The manager brought it down to $1700 doing me a favor. I sat there for over 8 hrs after working an 11 hr shift. Why? Auto Zone, five mins away brought the wrong part. And I waited around four more hrs for them to bring the correct one. During this time they found that my subframe is terribly, dangerously rusted. My problem w this is they installed four new tires and did an oil change on Mar 10, 2025 and NOTHING was said at that time. The car didn’t rust this bad in eight months. So I was driving a death box w no idea all this time. Back to my recent visit. I was charged $759.11 for the pump Auto Zone charges $276.99. $240.20 for a hose that is $27.99 and $185.49 for a $53.99 pressure switch. There is a pressure switch idle speed for $219.05. At the bottom I’m charged $318.39 for a hose return that says parts declined by customer. I wasn’t even offered said hose. Yes, I did my homework and contacted Auto Zone w exact names of parts, anyone want to do the math mark up? This doesn’t even cover the labor costs as well. For my “inconvenience “ the manager said he wld discount me another $200, that was so kind of him. So w all this and an oil change I had a grand total of $1477.58. Plus I had to miss a night of work as I hadn’t slept in 24 hrs and had to be back at work in 2 1/2 hrs, which cost me a missed day of wages and a write up. So no, I have nothing pleasant to say abt my experience w Towerys nor Auto Zone on Grantline Rd.
- BMBrad Myers6 days ago4.0The staff is super nice and I'm glad they found the cracked brake pad, but 265$ for two simple rear pads is kinda high. Could have done it myself for cheaper but my car was already on the lift and I didn't have time for it that Saturday.
- JPJosh PuherNov 13, 20255.0I went in with questions about tires, and ended up leaving well informed and with new tires installed on my truck! Josh Wright very informative, helpful, and made then entire experience a breeze!
- WDwinfred doyleNov 10, 20255.0I've been a loyal client to this establishment for going on 7 years and all my automotive needs are met every single time.
- CCCindy Duncan (Cindy)Oct 23, 20255.0I needed work on a car and tires this past week. Josh and Cole were extremely helpful and courteous. They listened to my needs and made sure I was taken care of. I was very impressed with how they went above and beyond to meet my needs and ensure the best service. I am going to be using this store again. Thank you!
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What types of auto services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.
What tire brands are available at Ken Towery’s Tire & Auto Care?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 806 Hausfeldt Lane, New Albany, Indiana, 47150, USA.
What are the operating hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Ken Towery’s Tire & Auto Care?
You can reach them by phone at +1 812-941-9830.
Can I find Ken Towery’s Tire & Auto Care online for more information?
Yes, you can visit their website at https://locations.kentowery.com/in/new-albany/806-hausfeldt-lane to learn more.
What nearby restaurants can I visit before or after getting service at Ken Towery’s Tire & Auto Care?
Nearby dining options include Frisch’s Big Boy, McDonald’s, Domino’s, Taco Bell, and Arby’s, offering a variety of casual and fast-food choices.
Are there convenient coffee shops near Ken Towery’s Tire & Auto Care?
Yes, Coffee Crossing is a nearby coffee shop perfect for grabbing a drink while you wait or before your appointment.
Where can I find nearby gas stations or convenience stores around Ken Towery’s Tire & Auto Care?
Nearby options include Sav-A-Step Food Mart and Marathon, which also offer convenience store items and automotive accessories.
Is there public transportation or community services near Ken Towery’s Tire & Auto Care that might help customers?
While specific transit stations aren’t listed, community services like the Homeless Coalition of Southern Indiana and several medical centers including Fresenius Kidney Care Floyd County are nearby, potentially helpful for customers seeking additional assistance.