Business Details
About
Tire Shop
Visit Ken Towery’s Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.4
755 reviews
5 stars
601
4 stars
37
3 stars
18
2 stars
12
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Speed
Several reviews noted quick service times, with many customers being in and out within an hour for tire repairs and oil changes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for services and parts compared to competitors.
Inconsistent Quality
There were multiple reports of poor service quality, including incomplete work and issues with parts not being replaced as promised.
Appointment Issues
Several customers experienced problems with appointments, including being told there was no record of their appointment or the shop being closed when they arrived.
- WPWilliam Peake4 days ago5.0Very quick and efficient. The young man who worked on my truck was very personable and friendly and explained everything he did and what he checked. Made me feel confident that my service needs were met.
- JHJoAnn Hobbs4 days ago5.0Josh is amazing and took care of me when everything else seemed to be going wrong !!! Thank you all for being great!
- SHShaina HawkinsDec 31, 20255.0Awesome customer service, great turn around time for being a walk-in today. They appreciate cool and different vehicles!
- FSFrank SchumacherDec 29, 20251.0This was a terrible experience. I scheduled a 9am appointment, but by 2pm my car still hadn't been checked. When I booked, they assured me it would be ready within a day. People often need their cars for daily use. The place is unreliable, and the manager seems indifferent. – Good service and proactive action look different. Never again.
- GGgranolaiscoolDec 20, 20255.0John Wright is so great at cancelling pay tomorrow. Despite not knowing how to cancel, he managed to give me back the amount. Same day asked no questions no push back at all🙂↔️. He looked ecstatic to be able to give me my full refund. Consent can be withdrawn at anytime. You may not need the parts, especially if it's called Tires first and Auto care second ask 5 other people first. If you want quality cancelation of pay tomorrow I recommend John Wright, make sure you do not put those parts on yet! Thankfully on the way out a red car blocked my car in to prevent wear and tear🤗. I love this place 5 stars.
Frequently Asked Questions About Ken Towery’s Tire & Auto Care
What types of auto services does Ken Towery’s Tire & Auto Care provide?
Ken Towery’s Tire & Auto Care offers comprehensive automotive services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.
What tire brands are available at Ken Towery’s Tire & Auto Care?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Ken Towery’s Tire & Auto Care located?
It is located at 806 Hausfeldt Lane, New Albany, Indiana, 47150, USA.
What are the operating hours of Ken Towery’s Tire & Auto Care?
The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Ken Towery’s Tire & Auto Care?
You can reach them by phone at +1 812-941-9830.
Can I find Ken Towery’s Tire & Auto Care online for more information?
Yes, you can visit their website at https://locations.kentowery.com/in/new-albany/806-hausfeldt-lane to learn more.
What nearby restaurants can I visit before or after getting service at Ken Towery’s Tire & Auto Care?
Nearby dining options include Frisch’s Big Boy, McDonald’s, Domino’s, Taco Bell, and Arby’s, offering a variety of casual and fast-food choices.
Are there convenient coffee shops near Ken Towery’s Tire & Auto Care?
Yes, Coffee Crossing is a nearby coffee shop perfect for grabbing a drink while you wait or before your appointment.
Where can I find nearby gas stations or convenience stores around Ken Towery’s Tire & Auto Care?
Nearby options include Sav-A-Step Food Mart and Marathon, which also offer convenience store items and automotive accessories.
Is there public transportation or community services near Ken Towery’s Tire & Auto Care that might help customers?
While specific transit stations aren’t listed, community services like the Homeless Coalition of Southern Indiana and several medical centers including Fresenius Kidney Care Floyd County are nearby, potentially helpful for customers seeking additional assistance.