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Jiffy Lube

5.0
(550 reviews)

Business Details

3421 Grant Line Rd, New Albany, IN
47150, United States
(812) 920-6992
https://www.jiffylube.com/locations/in/new-albany/4229

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in New Albany. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3421 Grant Line Rd, New Albany, IN
47150, United States

Hours

Reviews

5.0
550 reviews
5 stars
539
4 stars
4
3 stars
3
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist and provide clear explanations.

Efficiency

Many reviews noted the quick service, with customers frequently mentioning being in and out in a timely manner.

Professionalism

The staff demonstrated a high level of professionalism, with several customers appreciating the thoroughness and attention to detail during service.

Value

While some customers found the prices to be on the higher side, many appreciated the honest communication regarding services and costs without feeling pressured to upsell.
  • GS
    George Scott
    1 day ago
    5.0
    The staff was extremely professional and polite. Dawni especially was helpful and polite, she helped us with everything we needed to know and was extremely helpful. She got us in and out with a great price and I will definitely be returning!
  • NE
    nathaniel ellis
    Feb 23, 2026
    5.0
    Hands down the best customer service ive seen in this type of business located an issue fixed and did it all with a smile, everybody deserves a raise lol but seriously outstanding people &business
  • SD
    sonya davidson
    Feb 21, 2026
    1.0
    Went to this location to try something new for my oil change. First off pulling in the older lady rushed to my car didn’t ask for me to open my door she opened it to scan. Secondly she reached in my window and turned my lights on without out asking me. During the oil change the employees were unprofessional by communicating with me on what was going on. They did not give me pricing or explain what they were putting in my car until they told me the price which is doubled from every where else I go. I explained my issues with them the lady said I told you what oil was being put in I also explained to her that you did not give me options and just went with it. She definitely could not sit nor stand still for a second. Not sure what she’s on or doing but I will not be going back to them anytime soon. No wonder they are never busy
  • VT
    Vera Turner
    Feb 13, 2026
    5.0
    Was headed to Walmart for a new battery and noticed Jiffy Lube did batteries too so I pulled in. They weren't 'Jiffy' because of where and how difficult it was to install the battery. I also had an oil change and new wiper blades and new air filter and they were friendly, efficient and understanding about costs. I appreciated their help and their expert advise concerning other needed work. Thank you.
  • CE
    Cory Evan
    Feb 4, 2026
    5.0
    I always have a great experience at this Jiffy Lube. The entire team is incredibly friendly, welcoming, and you can genuinely tell they enjoy working together — the positive atmosphere really stands out. A special shoutout to David, who is always polite, kind, and professional. He consistently goes out of his way to make the experience smooth and stress-free. I also really appreciate that they don’t overly push unnecessary services or try to upsell you on things you don’t need. They explain recommendations clearly and let you decide, which builds a lot of trust. Quick, honest, and pleasant service every time. Highly recommend this location

Frequently Asked Questions About Jiffy Lube

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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