Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Grant Line Rd in New Albany, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Albany, IN or call us at (812) 542-1454.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
549 reviews
5 stars
307
4 stars
112
3 stars
58
2 stars
25
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for poor service and lack of professionalism.
Staff Knowledge
Several customers noted that while some staff members were very knowledgeable and helpful, others seemed inexperienced or untrained, leading to issues with service.
Store Operations
Customers expressed frustration with store operations, including delays in opening, issues with online orders, and problems with inventory management.
Product Availability
The store generally has a good selection of parts, with many customers noting that they could find what they needed or that items could be ordered quickly.
Pricing
Prices were described as competitive, but some customers felt they were on the higher side compared to other auto parts stores.
- EAEric Aleman4 days ago5.0Jeremy helped me fix my windshield wipers and I’m greatly appreciative of him! Thank you so much you have a very kind heart and you’re great at what you do! The staff is very friendly and they will help you even if you don’t know a lot about cars like me :) thanks again, Jeremy!
- MOmark oberhausenNov 12, 20254.0Helpful, large selection of parts
- DJDoug Bennett Jr.Oct 25, 20255.0Tom hooked me up with a battery in no time and got me back on my way. Very convenient.
- CCCourts ChaosOct 23, 20251.0Called for a serpentine belt and the guy acted like he didn’t know what he was talking about. He then quoted me over the phone without knowing my car make and model for one set price and it wasn’t that price when I got there. Then he didn’t even know how to look up my car so the belt he gave me that I purchased he said I could bring back if it was the wrong size and when I came back in he didn’t even know how to do a return. Customer service was not good at all and I will not be going back. If I could give zero stars I would.
- ETElizabeth TandyOct 17, 20251.0Supposed to open at 730. No one got there till 838. I got there about 715. I needed the machine that kicks out codes that tell you what's wrong with your car. After waiting 1 hour and 20 min. There machine that does the codes was BROKE. Unbelievable!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in New Albany is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in New Albany, IN?
The store is located at 1931 Grant Line Rd, New Albany, IN 47150, USA.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone offers in-store pickup and same day delivery services for your convenience.
Which brands can I find at AutoZone Auto Parts in New Albany?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this location.
What types of products does AutoZone Auto Parts sell?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in New Albany?
You can call them at (812) 542-1454 or email customer.service@autozone.com.
Are there any convenient places nearby if I want to grab a coffee or fuel my vehicle?
Yes, nearby you can find Circle K which is a convenience store, gas station, and coffee shop, and Shell gas station for fueling your vehicle.
What local attractions or services are near AutoZone Auto Parts that I might want to visit?
Nearby places of interest include Aces & Eights New Albany, a bar and karaoke restaurant, and Beechwood Animal Clinic if you need veterinary services.
Is there any automotive repair or body shop near AutoZone in New Albany?
Yes, Floyds Knobs Body Repair and Gerber Collision & Glass are nearby automotive repair and body shops you can visit.
What online resources are available for AutoZone Auto Parts New Albany?
You can shop online or find more information on their website at https://www.autozone.com/locations/in/new-albany/1931-grant-line-rd.html or follow their Facebook page 'AutoZoneNewAlbanyIN'.