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Advance Auto Parts

4.2
(329 reviews)

Business Details

3129 Grant Line Rd, New Albany, IN
47150, United States
(812) 948-0826
https://stores.advanceautoparts.com/in/new-albany/3129-grant-line-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3129 Grant Line Rd in New Albany offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3129 Grant Line Rd, New Albany, IN
47150, United States

Hours

Reviews

4.2
329 reviews
5 stars
197
4 stars
70
3 stars
26
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

While some customers found the store had a good selection of parts, others reported issues with stock availability and specific items not being in stock.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported unprofessional behavior from certain employees.

Pricing

Customers noted that prices were generally competitive, though some felt they were higher than competitors.

Quick Service

Several reviews highlighted the quick service and efficiency in getting customers in and out of the store.
  • JJ
    Jennifer Jantzen
    Jan 27, 2026
    5.0
    1/27/26. Got up to go to work battery was dead in my car. We waited until store opened and my husband gave me jump. We got to the store and was greated by a wonderful young lady named Summer. She was amazing. We told her what we needed and she went straight to work. My husband left and I stayed as Summer was waiting for another employee to get there so she could install my battery. She even offered me a chair to sit in while she went outside in the cold to take care of me. I went with her and conversated with her while she did the install. She went above and beyond all while doing so with a genuine smile. She even checked my alternator and starter for me free of charge. I will definitely go back there for any needs I might need for my car that they may carry. Summer, thank you for going the extra mile for me and making me feel like I was a somebody.
  • JB
    Joey Bellanca
    Jan 24, 2026
    5.0
    Tom was friendly, asked specific questions about my vehicle, recommended the correct replacement than installed it. In and out of the store in minutes
  • EE
    Everything Eats And Is Eaten
    Jan 15, 2026
    1.0
    My wife came in tonight to buy a replacement battery for her CRV. It was 10 minutes before they closed, more than enough time for any man to install a battery. Her battery was dead and it’s 21 degrees outside. I’m stuck at home with the kids. The two gentlemen working were in such a rush to leave they tried to talk her into going across the street to O’Reilly’s. Her battery was dead, which would have made it difficult to go to their competitor. These guys were really so lazy that they’d send a woman down the road with a dead battery in the 21 degree weather instead of taking 5 minutes to swap out her battery to ensure she made it home safely. They chose to jump her car and send her on her way with a failing battery, AFTER SHE PAID FULL PRICE FOR THE NEW BATTERY AND DIDNT EVEN GET HER CORE RETURN CREDIT!!! Not just professionally disappointing, but morally bankrupt. I have been a rewards member and frequented our neighborhood Advance Auto for years. Never again will I step in this store. Absolutely pathetic business acumen. There are 2 other auto parts stores within 1/2 mile of this place and they’ll get our business moving forward.
  • DD
    DestinSTGuy
    Mar 1, 2017
    1.0
    Went in to have them run a digonostic for a light on the guy would give me the time of day to do it he said he couldn't help me autozone it is

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

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