Tire Barn Warehouse

4.3
933 reviews

About

Tire Shop
Visit Tire Barn Warehouse for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Barn Warehouse
1328 West McGalliard Road, Muncie, IN
47303, United States

Hours

Reviews

4.3
933 reviews
5 stars
692
4 stars
81
3 stars
22
2 stars
32
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members like Don and Geneva for their helpfulness, while others reported rude or unprofessional behavior from staff.

Wait Times

Numerous customers expressed frustration with long wait times, often exceeding initial estimates, leading to dissatisfaction.

Service Quality

While some customers reported positive experiences with tire repairs and service, others noted issues with miscommunication about services performed and upselling tactics.

Pricing Issues

Several reviews mentioned discrepancies in pricing, with customers feeling overcharged or misled about costs.
  • BB
    Brent Bowman
    Jan 2, 2026
    1.0
    Customer service was friendly. Wait time was very very unreasonable. I had an appointments scheduled at 10. My truck set outside until 11. I asked them about it to see what was causing the hold up. They said more employees were clocking in shortly and they would get it in. They pulled it into a garage bay and it set. It moved to a new garage bay about 12:15pm and they finally started working on it. I was notified of a broken center cap on my tire which was on there when I took it in. Was claimed to have already been broken. 1:30pm with two hungry children trying to keep occupied and plans we had to cancel due to the wait it was finally complete. I was not happy. All I received was an apology. Go somewhere else unless you want to burn a day at Tire Barn!!
  • MH
    Michael Hale
    Dec 30, 2025
    5.0
    I was loosing air in my front tires and they looked at them and took care of the issue properly and although I did have to wait awhile they made it right by completely waving the minimal cost of Flat Tire Repair. So I would most definitely recommend them!
  • JM
    James Massengale
    Dec 29, 2025
    5.0
    Was able to get in for 4 tires and a alignment with no problems Seth did a great job my car drives a lot better after having the alignment done and Don provided great customer service
  • JJ
    Jacob
    Dec 18, 2025
    5.0
    After what initially started as a very bad day, an entire situation was turned around after Geneva took over the situation. The techs managed to not notice an entire spacer falling out of my wheel when they were taking it off. When trying to put it back on, they disregarded the fact the lug nut wouldn’t go in because it was too long without the spacer, and broke it. That sparked a 4 hour waiting period while they frantically tried to find custom sized lug nuts in town. Needless to say, that never happened. Geneva took over the situation and ended up providing me with two new tires, an alignment, and a brand new set of lug nuts to replace the ones the techs broke. This was all on the house because of the major inconvenience. I highly appreciated her willingness to make their mistake a positive. While some of their staff may lack basic common sense, Geneva is a diamond in the rough. Make sure she takes care of you and you will not be disappointed!
  • AG
    Andrew Gregory
    Dec 16, 2025
    1.0
    I waited here for 30 minutes and was not spoken to even once. When I walked in there was no “hello”, no “i’ll be with you soon”, or anything of the sort. I waited at the counter for 30 minutes, people walked up to the counter and back into the back multiple times and I was never helped. Not to mention before coming into the location I called 3 times and never got an answer. What do I need to do to talk to someone?

Frequently Asked Questions About Tire Barn Warehouse

What types of automotive services does Tire Barn Warehouse offer?

Tire Barn Warehouse provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services, with expert technicians offering check engine services.

Which tire brands are available at Tire Barn Warehouse?

Tire Barn Warehouse specializes in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.