Gerber Collision & Glass

Reviews

• A1

  A. Paul O. 11

  Nov 13, 2025
  5.0
  Gerber Collision handled a body repair for me four years ago. I recently noticed a problem in the same area of my vehicle, but Gerber was extremely professional about the matter and fixed the problem with no additional expense or hassle. Plus, my entire vehicle was very clean and shiny when they were finished. Very pleased!
• LP

  Lisa Powell-Sabinske

  Jul 29, 2025
  5.0
  Gerber was honest, helpful and quick. My kid's car had an issue and they were so easy to work with.
• RI

  Rhonda Ice

  Mar 31, 2024
  5.0
  Gerber repaired my Blazer in 2 days, Looks great! They took care of my rental car and had it waiting for me. Highly recommend!
• GF

  Glenda Findley

  Apr 3, 2017
  1.0
  As someone else said, I wish I could give 0 stars. I am from Ohio and was traveling home from Missouri when I was involved in an accident close to Muncie. My insurance company had my car towed to Muncie to be fixed. First, they had my car going on 2 months. The communication was abysmal. Calls were rarely returned and texts were never returned. This was to fix 1 door and some damage to the car down the side. When I got my car, the body work looked great. I had no qualms with that. Oh, almost forgot, they changed the ready date 3 times and the second time they did not tell me, but thankfully I thought to call ahead and was told it was not ready. This was an 8 hour round-trip for us from Ohio, so it would have been very unpleasant to have made that trip for nothing. As I said, the outside looked fine. When I got in the car, I was told the passenger door lock was not working but they thought it might have gotten wet in the process of detailing because, they said, "it was working fine before that." All that was a lie. Over the course of two days, I noticed my automatic headlights were not working, the lighted panel for the gearshifter was not working, the door lock was STILL not working. Then I noticed these deep grooves around the plate where the gearshifter was, all the way around it, and I noticed them on the stereo console as well. I called Gerber and told them I was very unhappy with the damage that was done to my car at their hands. Then I called my adjuster and my local insurance agent. Needless to say, that was December. It is now April and nothing has been resolved. The man I dealt with at Gerber flat out lied to me the last time telling me that the manager at Subaru was supposed to be handling things. I spoke to John at Subaru and he said that was a lie. Subaru gave me an estimate of $1100 to fix all the damage done to my car. After multiple e-mails, texts, and phone calls, I am still dealing with adjusters and my car is still not fixed. I would not let them fix my rusty wheelbarrow. HORRIBLE.

Frequently Asked Questions About Gerber Collision & Glass