Need a rental car in Muncie, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Fox Ridge Ln. location today.
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or had mechanical problems.
Reservation Issues
Customers frequently reported problems with reservations not being honored, leading to frustration and inconvenience.
Rental Process
The rental process was often described as quick and easy, with many customers appreciating the efficiency of the service.
Mixed Experiences
While many had positive experiences, there were notable complaints about inconsistent service quality and vehicle availability.
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Charles Barker
Nov 11, 2025
5.0
Great upgrade on the rental for an insurance claim. Good service, not too long of a wait. Would recommend.
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Sandy Hellman
Nov 6, 2025
5.0
Excellent experience at the Muncie location, Crown Point Indiana location, and the Glendale, Wisconsin location. Customer service was excellent at all three locations! The young man who helped me exchange my car in Crown Point after encountering debris on I65, was so wonderful and helpful. He got me back on the road very quickly and Chris at Glendale, WI location was also very professional and kind when I returned the car! Excellent experience! Highly recommend!!
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DN G2
Oct 16, 2025
5.0
Great service, very timely, as well as clear and transparent about costs and expectations! Will definitely recommend!
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Matt Castellon
Oct 7, 2025
5.0
Rented a jeep Gladiator i didn't wanna take it back. Service is outstanding talking to Jackson good people
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Tony Sisson
Sep 6, 2025
5.0
I had an issue with a vehicle I rented for 3 days . Upon returning on the third day, I spoke with Assistant Branch Manager, Zachary Gull, at our local Enterprise. Zach listened to what I had to say, and addressed my concerns like a professional. Zach provided excellent customer service based on my concerns, and I was very happy as a result. I'm older and kind of picky, and it's refreshing to still find great customer service like this.