AutoZone Auto Parts

4.3
213 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4949 W Hessler Rd, Muncie, IN
47304, United States

Hours

Reviews

4.3
213 reviews
5 stars
133
4 stars
41
3 stars
26
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

Customers noted that the store often has the parts they need in stock and can quickly order items that are not available.

Knowledgeable Staff

Several reviews highlighted the staff's expertise and willingness to provide thorough explanations and assistance.

Mixed Experiences

While most feedback was positive, a few customers reported issues with service quality and receiving incorrect parts.

Value for Money

Customers appreciated the competitive pricing and good deals on products, often comparing favorably to other auto parts stores.
  • BR
    Bonnie Reed
    Nov 26, 2025
    1.0
    Went there to Hopefully get help putting in my lightbulb into my headlight, but, They "Couldn't " ( or wouldn't) Help. Maybe I'll find someone to help
  • JJ
    Joshua
    Oct 28, 2025
    5.0
    Had a dead car battery that was replaced fast. Frankie was so helpful and kind. Gave me good advice. Would highly recommend.
  • JW
    Johna Watson
    Oct 4, 2025
    5.0
    Timothy helped us and was amazing! he even installed our new battery for us while being super friendly and helpful. Thank you Timothy!
  • LR
    Lisa Rider
    Oct 3, 2025
    5.0
    Jacob was very helpful and very patient., since I was out of town and driving a borrowed car. He went out to the car with me to identify the year and look at the exact part I needed. He was able to find it in his computer and order it, and it was delivered the very next day... A great experience!
  • CG
    Cel Gambrell
    Sep 26, 2025
    5.0
    I needed my headlight bulb changed and they were able to help me out! Showed me which bulbs I could get and explained the differences between them. When I asked if they could show me how to change the bulb myself, Jacob was happy to show me how to change the bulb for the next time it goes out! So friendly and very helpful, I 100% recommend going to this location.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Muncie?

AutoZone Auto Parts is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.