Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
Many reviews highlighted that the store usually has the necessary parts in stock, with quick ordering options for items not available.
Installation Services
Several customers appreciated the installation services provided for batteries and other parts, noting the staff's willingness to assist with installations.
Mixed Experiences
While most feedback was positive, a few customers reported issues with incorrect parts being ordered or received, and some mentioned unhelpful staff.
Pricing
Customers found the prices to be reasonable and competitive, often noting good deals and discounts available.
JJ
Joshua
Oct 28, 2025
5.0
Had a dead car battery that was replaced fast. Frankie was so helpful and kind. Gave me good advice. Would highly recommend.
JW
Johna Watson
Oct 4, 2025
5.0
Timothy helped us and was amazing! he even installed our new battery for us while being super friendly and helpful. Thank you Timothy!
LR
Lisa Rider
Oct 3, 2025
5.0
Jacob was very helpful and very patient., since I was out of town and driving a borrowed car. He went out to the car with me to identify the year and look at the exact part I needed. He was able to find it in his computer and order it, and it was delivered the very next day... A great experience!
CG
Cel Gambrell
Sep 26, 2025
5.0
I needed my headlight bulb changed and they were able to help me out! Showed me which bulbs I could get and explained the differences between them. When I asked if they could show me how to change the bulb myself, Jacob was happy to show me how to change the bulb for the next time it goes out! So friendly and very helpful, I 100% recommend going to this location.
RR
Raina Rosado
Sep 22, 2025
5.0
Timothy was so helpful and great, he helped me get the tail light for my car and he helped with additional services as well. He was super nice and super informative!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Muncie?
AutoZone Auto Parts is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.
What types of auto products does AutoZone Auto Parts carry?
The store carries a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Where is AutoZone Auto Parts located in Muncie?
AutoZone Auto Parts is located at 4949 W Hessler Rd, Muncie, IN 47304, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts by phone at +1 765-216-0980 or via email at customer.service@autozone.com.
Where can I find AutoZone Auto Parts online?
You can visit their official location page at https://www.autozone.com/locations/in/muncie/4949-w-hessler-rd.html.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone Auto Parts?
Yes, nearby options include Taco Bell for fast Mexican food, Sbarro for pizza, and Steak 'n Shake for American-style burgers and fast food.
What automotive service providers are located near AutoZone Auto Parts in Muncie?
Nearby automotive-related services include Honda and Victory Honda of Muncie car dealerships, and Ron Greenwell Automotive for automotive parts and used car sales.
Are there any nearby stores for other shopping needs close to AutoZone Auto Parts?
Yes, the Goodwill Store and Muncie Goodwill Store are nearby for thrift and discount shopping, and Lowe's Home Improvement is also close for home projects.
What conveniences and services are near AutoZone Auto Parts for customers' additional needs?
Nearby conveniences include Village Pantry for gas and convenience items, Walgreens and Walmart Pharmacy for medical supplies and pharmacy services, and Old National Bank for financial services.