AutoZone Auto Parts

4.4
211 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4949 W Hessler Rd, Muncie, IN
47304, United States

Hours

Reviews

4.4
211 reviews
5 stars
132
4 stars
41
3 stars
26
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Many reviews highlighted that the store usually has the necessary parts in stock, with quick ordering options for items not available.

Installation Services

Several customers appreciated the installation services provided for batteries and other parts, noting the staff's willingness to assist with installations.

Mixed Experiences

While most feedback was positive, a few customers reported issues with incorrect parts being ordered or received, and some mentioned unhelpful staff.

Pricing

Customers found the prices to be reasonable and competitive, often noting good deals and discounts available.
  • JJ
    Joshua
    Oct 28, 2025
    5.0
    Had a dead car battery that was replaced fast. Frankie was so helpful and kind. Gave me good advice. Would highly recommend.
  • JW
    Johna Watson
    Oct 4, 2025
    5.0
    Timothy helped us and was amazing! he even installed our new battery for us while being super friendly and helpful. Thank you Timothy!
  • LR
    Lisa Rider
    Oct 3, 2025
    5.0
    Jacob was very helpful and very patient., since I was out of town and driving a borrowed car. He went out to the car with me to identify the year and look at the exact part I needed. He was able to find it in his computer and order it, and it was delivered the very next day... A great experience!
  • CG
    Cel Gambrell
    Sep 26, 2025
    5.0
    I needed my headlight bulb changed and they were able to help me out! Showed me which bulbs I could get and explained the differences between them. When I asked if they could show me how to change the bulb myself, Jacob was happy to show me how to change the bulb for the next time it goes out! So friendly and very helpful, I 100% recommend going to this location.
  • RR
    Raina Rosado
    Sep 22, 2025
    5.0
    Timothy was so helpful and great, he helped me get the tail light for my car and he helped with additional services as well. He was super nice and super informative!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Muncie?

AutoZone Auto Parts is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.