Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
Customers noted that the store often has the parts they need in stock and can quickly order items that are not available.
Knowledgeable Staff
Several reviews highlighted the staff's expertise and willingness to provide thorough explanations and assistance.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service quality and receiving incorrect parts.
Value for Money
Customers appreciated the competitive pricing and good deals on products, often comparing favorably to other auto parts stores.
BR
Bonnie Reed
Nov 26, 2025
1.0
Went there to Hopefully get help putting in my lightbulb into my headlight, but, They "Couldn't " ( or wouldn't) Help. Maybe I'll find someone to help
JJ
Joshua
Oct 28, 2025
5.0
Had a dead car battery that was replaced fast. Frankie was so helpful and kind. Gave me good advice. Would highly recommend.
JW
Johna Watson
Oct 4, 2025
5.0
Timothy helped us and was amazing! he even installed our new battery for us while being super friendly and helpful. Thank you Timothy!
LR
Lisa Rider
Oct 3, 2025
5.0
Jacob was very helpful and very patient., since I was out of town and driving a borrowed car. He went out to the car with me to identify the year and look at the exact part I needed. He was able to find it in his computer and order it, and it was delivered the very next day... A great experience!
CG
Cel Gambrell
Sep 26, 2025
5.0
I needed my headlight bulb changed and they were able to help me out! Showed me which bulbs I could get and explained the differences between them. When I asked if they could show me how to change the bulb myself, Jacob was happy to show me how to change the bulb for the next time it goes out! So friendly and very helpful, I 100% recommend going to this location.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Muncie?
AutoZone Auto Parts is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.
What types of auto products does AutoZone Auto Parts carry?
The store carries a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Where is AutoZone Auto Parts located in Muncie?
AutoZone Auto Parts is located at 4949 W Hessler Rd, Muncie, IN 47304, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts by phone at +1 765-216-0980 or via email at customer.service@autozone.com.
Where can I find AutoZone Auto Parts online?
You can visit their official location page at https://www.autozone.com/locations/in/muncie/4949-w-hessler-rd.html.
Are there any nearby restaurants where I can eat before or after shopping at AutoZone Auto Parts?
Yes, nearby options include Taco Bell for fast Mexican food, Sbarro for pizza, and Steak 'n Shake for American-style burgers and fast food.
What automotive service providers are located near AutoZone Auto Parts in Muncie?
Nearby automotive-related services include Honda and Victory Honda of Muncie car dealerships, and Ron Greenwell Automotive for automotive parts and used car sales.
Are there any nearby stores for other shopping needs close to AutoZone Auto Parts?
Yes, the Goodwill Store and Muncie Goodwill Store are nearby for thrift and discount shopping, and Lowe's Home Improvement is also close for home projects.
What conveniences and services are near AutoZone Auto Parts for customers' additional needs?
Nearby conveniences include Village Pantry for gas and convenience items, Walgreens and Walmart Pharmacy for medical supplies and pharmacy services, and Old National Bank for financial services.