Jiffy Lube

4.5
1276 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MISHAWAKA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
120 E McKinley Ave, Mishawaka, IN
46545, United States

Hours

Reviews

4.5
1,276 reviews
5 stars
990
4 stars
128
3 stars
51
2 stars
29
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and knowledgeable staff, highlighting their professionalism and willingness to assist.

Service Quality

While most reviews noted quick and efficient service, there were complaints about upselling and issues with service quality, particularly regarding oil changes and repairs.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors, and some felt they were upsold unnecessary services.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding specific staff interactions and perceived dishonesty in service recommendations.
  • MD
    Michelle Donner
    Jan 3, 2026
    5.0
    They fixed our Nissan Altima. A very last minute and inconvenient situation. They took Wonderful care of our car in a timely manner. Thank You, guys very much!
  • JJ
    Jason
    Dec 29, 2025
    1.0
    If you are cool with $148 oil change, then they are the place for you.
  • CW
    Charlotte West
    Dec 27, 2025
    5.0
    The technician were very kind and helpful. The process probably took 15 minutes start to finish. I am very happy with my oil change
  • JL
    Jennifer Leach
    Dec 6, 2025
    5.0
    Second time I’ve been to this location. They always do a wonderful job, quick and efficient. The mechanics are really nice, knowledgeable and friendly. If they mess up, they do anything to make it right, which is nice. I suggest going here instead of paying expensive prices, they always have good discounts on their website too.
  • MW
    Markie Wendt
    Dec 5, 2025
    1.0
    I went here to get an oil change and afterwards had a horrible burning oil smell every time my heat is on. I went back and spoke with the manager Mike who is absolutely useless and tried to tell me my transmission was leaking but had to have his mechanic look at it the next day. I took pictures it is clearly oil. And I brought my dad back with me and Mike changes his answer to it being spilled oil from the oil change. I come back the next day and the mechanic Robby says that it was transmission fluid at first then that my oil filter housing gasket has been leaking for “3 years” conveniently I just started smelling burning oil after my oil change. He told me he was not going to fix it and I needed to speak with useless Mike again. I call back the next day and Mike says he will give me a quote for a repair when it is clearly their fault. I asked to speak with his district manager or corporate and he gives me a phone number to a voice mail box. Now I have had no call back not spoken to any managers besides Mike and my car still smells like burning oil and has for weeks. DO NOT GO HERE. Pictures of what he tried to say is transmission fluid at first.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service