AutoZone Auto Parts

4.3
581 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mckinley Ave in Mishawaka, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mishawaka, IN or call us at (574) 257-9224.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
230 McKinley Ave, Mishawaka, IN
46545, United States

Hours

Reviews

4.3
581 reviews
5 stars
347
4 stars
133
3 stars
59
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts and tools, although some experienced issues with incorrect parts or stock availability.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service from specific employees, indicating inconsistency in service quality.
  • CP
    Carrie Pinto
    Jan 5, 2026
    5.0
    I am so grateful for the wonderful service and help from Marty W this morning. He was knowledgeable and so helpful. He replaced my headlight and wipers. He thoughtfully explained the difference between the wipers 😀 and went out in freezing weather to replace my items. We had such a great conversation too. It is so refreshing to have such kind service at 8 am. Thanks again Marty!
  • KF
    Kristine Folk
    Dec 30, 2025
    1.0
    Bought a pair of Good windshield wipers ($60) a month ago, would not work for crap in the snow and they would not exchange them. They don’t stand behind their products!!!!
  • JJ
    JM
    Dec 21, 2025
    1.0
    This autozone does not compare to other autozone i have visited. John specifically has treated one of my employees with disrespect. Coming from a commercial account who consistently buys from you guys that’s unacceptable. We dropped a battery off to charge, we come back about 3 hours later to pickup. John takes care of us and INSIST we MUST have a ticket (which we did not receive). He continues to raise his voice saying we MUST show the ticket, we again explain we did not get one. He then continues and says next time bring the ticket, when we AGAIN reiterate that we did not get a ticket. Employee should not continue to instigate to the point where we are going back and forth. Simply unprofessional, lousy manager. Regardless of the situation, there was no need for John to raise his voice at any customer. No need to disrespect anyone, a little understanding can go a long way.
  • CC
    Chelsey
    Dec 17, 2025
    5.0
    The staff here is far better than many other Auto zones Ive been to. Occasionally we get the wrong part but thats something that just happens anywhere. Compared to other autozones where we know them specifically for giving us the wrong parts.. this autozone makes sure we get the parts right as often as possible. They have a great selection for almost anything you would need DIY for a vehicle
  • BB
    Beth
    Dec 13, 2025
    5.0
    I often shop at Auto Zone because normally they have whatever part for my car I’m looking for. The customer service is great at auto zone and the store is always stocked and clean. The gentleman that usually answers the phone at auto zone is very friendly and helpful. I’ll definitely be back whenever I need a part for my car.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts at 230 McKinley Ave, Mishawaka?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup as well as same-day delivery for your convenience.