Graff Chevrolet GMC of Michigan City

Reviews

• KC

  Karen Carlson

  3 days ago
  1.0
  Bought our vehicle in December of 2024 and there have been 2 required updates to the system. Both times the update has been done the GPS goes out, along with the super cruise, Onstar and possibly our airbags. They know there is an issue with the updates that makes the module go out. Either fix the updates or have the part on hand at all times to fix it! Our vehicle wants to do another update, even though the most recent module has yet to be replaced. We don't even want to do the updates due to these issues.
• TC

  tito calderon

  6 days ago
  5.0
  Thank God we came to this place! We got help from the most amazing person ever, Paige! She didn’t try to rush us or hassle us for a vehicle we didn’t want. Paige was super patient with us. She drove us to a couple other lots to look for the truck that my wife and I needed. She was determined to find the truck we not only needed but a truck that we would love. Finally after 3 lots and a look at a couple trucks; she found the perfect F-150 for us with the exact engine and towing capacity we needed! The truck was so beautiful on the inside too! Paige was also very helpful with getting us a good deal on our trade in and helped us get our monthly payments to what we needed. Everyone at this dealership was super helpful, patient and kind. I’m very thankful this is where we got our truck. Thank you to everyone here.
• MJ

  Matthew Jones

  Apr 16, 2026
  1.0
  Brought my car to get a simple transmission flash!Car drove perfectly fine to the shop haven’t had any issues with the transmission ever before! Was charged double of what I was quoted went to leave nobody said anything about my car being messed up went to leave and now my car is stuck in 5th gear! Was basically told your problem not mine never have I ever experienced such a horrible experience with an auto shop/dealer!
• JJ

  James Judge

  Apr 14, 2026
  5.0
  I reached out to the dealership about a month ago, interested in a few trucks. Carson just so happened to be the one who answered the phone. I gave him a few things that we were interested and what our price point was. A few weeks go by and Carson sends me a message of exactly what we were looking for and price point. Because of the great service he provided and the follow through, i decided to drive the two hours to look at it. Carson was a big reason why i went through with the purchase. It was a big decision, and i know the next vehicle we need, he will be the first person i contact.
• SH

  sheena humphrey

  Apr 11, 2026
  5.0
  I so didn’t want a car, but didn’t have a choice when my car decided to stop working after 11 years. Bought a brand new 2026 from Chris in December. I had no idea I could even get one. It wasn’t on my radar. Chris,T,and Nancy made sure I could. Chris and T stayed in communication with me during the car purchasing process. When I went to pick the car up it was super clean with a full tank of gas. I drive a lot for work and this car was surely needed. I had to get my first oil change last week due to driving so much. The service department was super friendly and was able to get me in and out of there. Also answered questions I had with no hesitation. Super friendly staff all the way around. Highly recommend.

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