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Graff Chevrolet GMC of Michigan City proudly serves Michigan City and the surrounding Northwest Indiana region with a full lineup of new Chevrolet and GMC vehicles, quality pre-owned options, expert service, and genuine parts. Backed by over 111 years of Graff Automotive experience, we’re committed to delivering a transparent, customer-first experience rooted in integrity and care. Whether you're shopping for a Silverado, Sierra, or a reliable used car, or need maintenance from our certified technicians, our team is here to help. Visit us today and experience the Graff Difference—where you’re treated like family before, during, and after the sale.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Graff Chevrolet GMC of Michigan City
9911 W 300 N, Michigan City, IN
46360, United States
Hours
Reviews
4.6
2,136 reviews
5 stars
1,803
4 stars
150
3 stars
42
2 stars
38
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Paige and Justin for their exceptional service.
Sales Experience
Several reviews noted a smooth and pleasant car buying process, with customers appreciating the transparency and lack of pressure during sales.
Service Issues
There were multiple complaints regarding service quality, including unresolved vehicle issues and poor communication during repairs.
Mixed Reviews
While many customers had positive experiences, there were significant negative reviews regarding fraudulent practices and unprofessional behavior from management.
- KSKelly Sobieski3 days ago5.0Paige was excellent and we were able to drive our new vehicle home the same day! Highly recommend A+++++
- LJLaurie Jarrett4 days ago5.0I had a absolutely fantastic experience working with Paige at Graff Chevrolet Gmc in Michigan City. From start to finish it she was friendly and knowledgeable made the entire process smooth and enjoyable. Car buying can be stressful but she made it easy. I truly left with a big smile 😀 Thank you everyone at Graff and Paige. You guys are the best. 🚗 😊🎉🎉🎉
- JSJake SchultzJan 3, 20265.0No games, no surprises, and had us in and out in less than 2 hours. They even more than tolerated us bringing our kids with. Paige and Nancy were amazing to deal with! Out of 7 vehicles we've bought at dealerships this was the most pleasant and fastest by a country mile.
- FZFrancisco ZabalaDec 30, 20255.0I was stranded in the middle of nowhere! Graff took my vehicle in with a check engine light, understood I was more than 100 miles away from my destination! I am extremely thankful and grateful the advisors took me in with no appointment, took initiative, the service manager was genuinely concerned and was such a sweetheart making sure I felt I was in good hands, and a special shout out to the technician who drove to another dealer himself to get the part I needed to get me back in the road! The people at Graff are good people. Thank you so much again!
- NSNick StergosDec 9, 20255.0Enjoying my 26 Equinox RS. Paige was helpful and knowledgeable and a pleasure to deal with taking the time and not rushing me through the process as well as the rest of the team at Graff. Thank you!
Frequently Asked Questions About Graff Chevrolet GMC of Michigan City
What types of vehicles does Graff Chevrolet GMC of Michigan City offer?
They offer a full lineup of new Chevrolet and GMC vehicles, as well as quality pre-owned cars.
What are the service hours of Graff Chevrolet GMC of Michigan City?
The dealership is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and closed on Sundays.
Does Graff Chevrolet GMC of Michigan City provide vehicle maintenance and repair services?
Yes, they have expert service by certified technicians including maintenance and repairs.
Can I buy genuine Chevrolet and GMC parts at Graff Chevrolet GMC of Michigan City?
Yes, they offer genuine parts for Chevrolet and GMC vehicles.
Is the dealership accessible for customers with disabilities?
Yes, Graff Chevrolet GMC of Michigan City has a wheelchair accessible entrance.
What payment methods does Graff Chevrolet GMC of Michigan City accept?
They accept payments via credit card, debit card, mobile NFC payments, and pay by check.
Is there a car wash service available at Graff Chevrolet GMC of Michigan City?
Yes, the dealership offers car wash services.
Are there other car dealerships near Graff Chevrolet GMC of Michigan City?
Yes, nearby you can find Bosak Chevrolet GMC, Bosak Chevrolet Buick GMC, Harbor Chevrolet Buick GMC, Reliable Cars Sales, and Harbor Auto Sales.
What nearby places can I visit after visiting Graff Chevrolet GMC of Michigan City?
You may want to visit Patriot Park Sports Complex or Michigan City Park & Recreations for some outdoor activities nearby.
Are there convenient fuel stations close to Graff Chevrolet GMC of Michigan City?
Yes, Love's Travel Stop, CAT Scale, and Speedway gas stations are nearby for refueling needs.