AutoZone Auto Parts

4.3
486 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Franklin St in Michigan City, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Michigan City, IN or call us at (219) 879-9385.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4117 S Franklin St, Michigan City, IN
46360, United States

Hours

Reviews

4.3
486 reviews
5 stars
296
4 stars
96
3 stars
52
2 stars
14
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Staffing Issues

Several reviews noted that the store was often understaffed, which sometimes led to delays in service.

Product Availability

Customers appreciated the store's inventory and ability to quickly obtain parts, although there were instances of incorrect orders.

Installation Assistance

Many reviews highlighted the willingness of staff to assist with installations, which was a significant positive aspect of the service.

Cleanliness

While the store was generally noted as clean and well-stocked, there were complaints about the condition of the restroom.
  • SF
    Shiela Fields
    Oct 22, 2025
    5.0
    Thank you to the young lady Sarai for doing my battery it was so cold out. Every time I come she is such a sweetheart and big help i really appreciate it.
  • RK
    Ron Kimball
    Oct 14, 2025
    3.0
    Under staffed
  • TK
    Trippy Kids
    Oct 13, 2025
    5.0
    I stopped by after work because my tail light was out and Lee helped me out. He literally helped me put it in as well. Great guy for sure
  • BL
    bryant long
    Oct 9, 2025
    5.0
    We are traveling across country and ran into trouble just over the Michigan border. We called and explained the trouble. Silas and Jordan were so gracious and kind. The GPS said we'd arrive just a minute or two before closing but they said they'd wait for us for a few minutes if needed. They helped us with the products we needed, stayed with us until things were improving, and even ensured our child had water in the water bottle and the dogs in their jug before we left. They saved us potential damage and tons of time. They were heroes. We will always be grateful and tell of their kindness. Thank you! When calling back the next morning you could tell the manager was also a very kind person who expected that level of service. Quality like this from the top down shows. Thank you all!
  • AA
    Alonaissupadupacool
    Sep 15, 2025
    1.0
    Some of the younger staff were lazy with helping replace a simple light. How are you in your 20s and lazy.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Michigan City?

AutoZone in Michigan City is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone offers in-store pickup service for your convenience.