Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Proudly servicing 5 locations in Northwest Indiana since our inception in 1983, the Tom & Ed’s mission has always centered around treating customers like family.
Location
Tom & Ed's Autobody of Merrillville
8130 Taney Place, Merrillville, IN
46410, United States
Hours
Reviews
4.5
122 reviews
5 stars
100
4 stars
6
3 stars
4
2 stars1
1 star
11
- BBBarbara BohlkeSep 8, 20255.0Great shop wonderful doing business with them!!!!
- LFLawanda FlowersAug 1, 20255.0Tom & Ed’s was very professional from the beginning to the end. They are very good at keeping you updated on the progress of the work. If no completion arise, they meet the estimated date they give you for pick up. I’m very satisfied with the repair work they did. I would highly recommend them.
- JDJim DavisJul 25, 20254.0FABIAN IS A VERY GREAT ASSET TO THIS LOCATION HAS KEPT ME INFORMED THROUGH OUT MY REPAIR
- SRStacye RhyneJun 18, 20225.0They’re fast and does a great job
- DLDaniel LeebNov 22, 20175.0Great service, got all work done on my car on a short work week, interior was cleaned up and exterior washed. Will be taking my car back for any future problems
Frequently Asked Questions About Tom & Ed's Autobody of Merrillville
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Tom & Ed's Autobody works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Tom & Ed's Autobody. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Tom & Ed's Autobody will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Tom & Ed's Autobody and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Tom & Ed's Autobody to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Tom & Ed's Autobody will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Do I need an appointment for a collision repair or auto painting estimate?
In order to properly estimate your repair, we ask that you schedule an appointment either online or by giving us a call.
What if I need help after hours?
No problem! Just call our special after-hours number, 888-789-5782, and we can help you.
Can I choose Tom & Ed's Autobody for my vehicle repair even if my insurance company suggests another shop?
Yes, you have the legal right to choose Tom & Ed's Autobody for your vehicle repair. They work directly with all insurance companies and have the expertise to repair all vehicle types.
What should I do if I receive an estimate from my insurance company for repairs?
Bring the estimate to Tom & Ed's Autobody. They honor all insurance estimates and will work directly with your insurance to ensure your vehicle is restored to pre-accident condition.
Do I need more than one repair estimate?
No, you only need one estimate from the repair shop you choose. If the insurance company requires a second estimate, they will send their own appraiser to assess damages.
What should I do if my vehicle is unsafe to drive after an accident?
Do not drive your vehicle. Call Tom & Ed's Autobody to arrange towing to their secure lot. They will help start your repair process once you provide your insurance claim number.
Do I need an appointment for a collision repair or auto painting estimate?
Yes, to provide an accurate estimate, Tom & Ed's Autobody requests scheduling an appointment either online or by phone.
What if I need assistance outside of normal business hours?
You can call the after-hours number at 888-789-5782 for help from Tom & Ed's Autobody.
What are the business hours at Tom & Ed's Autobody of Merrillville?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Tom & Ed's Autobody located in Merrillville?
The shop is located at 8130 Taney Place, Merrillville, IN 46410.
What local automotive businesses are near Tom & Ed's Autobody that I might also visit?
Nearby automotive businesses include Bosak Motors of Merrillville - Chrysler Dodge Jeep Ram, Schepel Cadillac, and Enterprise Rent-A-Car, offering vehicle purchasing and rental options for your convenience.
Are there any fitness or recreational facilities near Tom & Ed's Autobody to visit while my vehicle is being serviced?
Yes, nearby you can find Team Colón Mixed Martial Arts and Iron Rails Training Facility for fitness activities during your wait.