Business Details
About
Auto Body Shop
Established in 1999, family-owned and operated, Lakeside Collision II has been providing a high level of expertise, reliability, and customer service the community has come to know and love. Many of our customers have been with us since we opened and we believe that’s a true testament to the reputation we have built here in Merrillville, IN. Our collision center is cutting edge and fully equipped to handle small and big collision damage. We look forward to serving you and restoring your vehicle to like new again.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
231 reviews
5 stars
222
4 stars2
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff who kept them informed throughout the repair process.
Quality of Work
Many reviews highlighted the excellent quality of repairs, with vehicles looking brand new after service.
Communication
The business was noted for its strong communication, providing regular updates and handling insurance claims efficiently.
Timeliness
Customers appreciated the quick turnaround times for repairs, often completed ahead of schedule.
Cleanliness
Customers were pleasantly surprised by the thorough cleaning of their vehicles, both inside and out, upon pickup.
- SSShandahOct 19, 20255.0This repair shop is not a typical service shop. They help you to believe in good customer service again, great work, and a sense of care. Their ability to work with your insurance, car rentals, keep you updated about your vehicle, and complete the task timely and with excellence is a dinosaur in today's social climate. I am very thankful for their organization, customer service and repair work.
- PPPaul PriceOct 6, 20255.0I was referred by a friend to go there I had a dent from debris that hit my new car. And they did the repair and trim and fixed it like new. Very pleased. They even waited for me on Friday past their operating working hours to come pick up my car. Satisfied. Would refer them for sure.
- KSKaren StachelskiSep 18, 20255.0I was very happy with the caring service the whole team gave me. Kim took the time to help me with getting my car fixed from helping with insurance claims ,car rental and making sure everything was fixed properly. The whole team goes above and beyond, I highly recommend lakeside collision ll to anyone needing their car fixed!
- AVAlyssa VargasSep 18, 20255.0Kim and her team were AMAZING. They took in vehicle right away, were able to address all concerns necessary, and handled everything through our insurance company. Not once did we have to get calls throughout the process with mishaps, which is a great feeling (though they did email us almost every other day on vehicle updates which was a total plus). After running into a deer, our car looks good as new and runs perfectly. A++ to Lakeside Collision II. THANK YOU for your speedy and kind service.
- JLJacob LensonSep 8, 20255.0Kim and Team are amazing. The service and outcome was top notch, but the people at the shop are just as impressive. Thank you for making my inconvenience the best experience it could be. I would recommend this shop to anyone in need of collision repairs!
Frequently Asked Questions About Lakeside Collision II
What types of services does Lakeside Collision II offer?
Lakeside Collision II provides expertise in auto body repairs, auto painting, dent removal, and collision damage repairs for vehicles.
What are the operating hours of Lakeside Collision II?
The shop is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Is Lakeside Collision II accessible for people with disabilities?
Yes, the facility has a wheelchair accessible entrance, parking, and restrooms.
Do I need to make an appointment before visiting Lakeside Collision II?
No appointment is required; customers can visit without reservations.
How can I request an estimate for repairs at Lakeside Collision II?
Estimates can be requested online via their reservation URL at https://lakesidecollision2.com/request-estimate/.
Is Lakeside Collision II a locally owned business?
Yes, Lakeside Collision II has been family-owned and operated since it was established in 1999 in Merrillville, IN.
What is the contact phone number for Lakeside Collision II?
You can reach them by calling +1 219-736-9600.
Are there any notable automotive-related businesses near Lakeside Collision II?
Nearby automotive-related businesses include Rhodes Race Cars, M and M Car Care Center Inc, Ryan's Garage, XTC Automotive, and Govert Auto Body.
What should I know about other nearby services that could assist customers visiting Lakeside Collision II?
Customers might find useful services nearby such as Any Time Towing for emergency roadside assistance, U-Haul Neighborhood Dealer and Enterprise Truck Rental for truck rentals, and BELFOR Property Restoration for damage restoration needs.
Are there any nearby places where customers can purchase automotive supplies or paint?
Yes, Sherwin-Williams Automotive Finishes offers automotive paint supplies nearby, and Mike Chraponski Snap On Tools provides automotive parts and accessories.