Jiffy Lube

4.5
1046 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MERRILLVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
5920 Broadway, Merrillville, IN
46410, United States

Hours

Reviews

4.5
1,046 reviews
5 stars
824
4 stars
101
3 stars
44
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and accommodating.

Efficiency

Many reviews highlighted the quick service and efficiency of the oil change process.

Knowledgeable Staff

The staff was frequently noted for their knowledge and ability to answer customer questions thoroughly.

Positive Experiences

Numerous customers expressed satisfaction with their overall experiences, often mentioning they would return.

Community Engagement

The team was recognized for going above and beyond, including helping customers in unexpected situations.
  • TT
    Tiff
    1 day ago
    2.0
    I went in for an oil change & to get fluids topped off. I was told they can fill transmission fluids. Very disappointing because I decided to stop there instead of going to the surrounding places that check ALLL fluids. At least the guy Jamari helping me had good customer service. Probably won't go back tho.
  • JR
    Jerraine Record
    Nov 7, 2025
    5.0
    Quick service and my van runs much better now. Thanks Jiffy Lube!
  • JP
    Juan serrano pinedo
    Nov 6, 2025
    3.0
    Only ok, definitely places with better service and better prices, probably some with both, but they got me in fast and did the job
  • KM
    Kenya McCallum
    Oct 29, 2025
    5.0
    I went in to get an inspection because I drive for Uber and Lyft. The guys were great, efficient and friendly. I was able to get Right in to get my vehicle inspection done and quickly be on my way. Because of the service I always receive there I won’t go anywhere else to get my service done!
  • LR
    L. Royster
    Oct 13, 2025
    5.0
    My experience at this Jiffy Lube was professional and respectful. They didn't forget any part of an oil change service that I expected -- reset service indicator, filled liquids, checked tires, etc. The manager and mechanic spoke to me with respect--not like a woman who knows nothing about her car. I was a first time customer; their performance convinced me to become a regular customer.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.