Jiffy Lube

4.5
1078 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MERRILLVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
5920 Broadway, Merrillville, IN
46410, United States

Hours

Reviews

4.5
1,078 reviews
5 stars
849
4 stars
105
3 stars
45
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their attentiveness and willingness to help.

Service Speed

While many reviews noted quick and efficient service, some customers experienced longer wait times, particularly during busy periods.

Quality of Work

Overall, customers expressed satisfaction with the quality of service provided, including thorough checks and effective repairs.

Pricing Concerns

Several customers mentioned that prices were higher than expected, leading to mixed feelings about value for money.
  • SP
    Simone Peterson
    1 day ago
    1.0
    Dont ever go here, they will lock your engine to your vehicles, this is the 2nd time this happened I will sue if they dont fix the repairs
  • TT
    T'NA Tstabor8
    4 days ago
    3.0
    expensive. Even the wiper blades where you can get a set from Walmart for less than 30 bucks were 35 a piece. No way. The oil change for high mileage was 105.00, I've paid lesser for full synthetic.
  • PC
    Pamela Clark
    5 days ago
    1.0
    Over charged and they didn't check or fill my fluids 😡
  • AB
    Alina Booker
    Dec 29, 2025
    5.0
    I had a free oil change and they did a 10 point inspection and I was done in 45 minutes.
  • BH
    Brandon Hjermstad
    Dec 13, 2025
    5.0
    I was very impressed with the professionalism of all the staff and the speed it was completed. Remaining in your car is comfortable and the manager was readily available when I had questions and expressed my appreciation. It was clear all the staff new the process and followed a clear outline. I usually change my own oil, but I was on the road. But id trust this crew with my cars again. Great work

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.