Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Merrillville, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Lincoln Highway location today.
Location
Hours
Reviews
4.2
712 reviews
5 stars
488
4 stars
81
3 stars
39
2 stars
19
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.
Vehicle Condition
Several reviews noted that while many vehicles were clean and well-maintained, there were also complaints about dirty or poorly maintained cars.
Reservation Issues
A number of customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Phone Support
Customers expressed frustration with the lack of phone support, citing long hold times and difficulty reaching staff.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction while others reported significant issues.
- SLStephanie Lee-Smith5 days ago5.0Fast and friendly service. While the staff was very attentive.
- KKKaren KenneyDec 31, 20255.0We rented a vehicle from Enterprise through Costco and I highly recommend this facility! We were greeted kindly by Jaime and he went through all the rental paperwork with us professionally and accurately. We returned the car and were greeted by Terry and he handled our return efficiently and with kindness and a great smile! I will always rent from this establishment as long as I live in NWI.
- LALa Tasha AmosDec 28, 20254.0Upon arrival, I was greeted although it was busy. Jimmy took care of my reservation. He is knowledgeable about the details of renting a vehicle. He's patient and doesn't give up easy on a customer. When I return the vehicle, Dyshane took care of me. We had a short conversation about how this business help me celebrate my golden milestone birthday. She is knowledgeable about the vehicles. She is patient and kind with all the customers. This branch is super busy. The only problem I had was that it took me 3-hours to get into the rental, because the deposit was not on a bank card. I didn't know you are not able to use prepaid cards, although it says credit or debit on the actual card. If you live outside of Merrillville, you can not get picked up or drop off to your home.
- WWWilliam WilkesDec 25, 20255.0Ease of rental. Straight forward and very friendly. Highly recommend.
- AGAngela GarzaDec 10, 20255.0Tyler was extremely courteous, efficient, and professional! He got me into a vehicle that I felt safe and after my really bad accident and kept me informed with the insurance payment and my deposit refund at all times. The vehicle itself was very clean inside and out. Would 10 out of 10 recommend enterprise rental and if ever needed again, would return 100%!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Merrillville, IN?
Enterprise Rent-A-Car offers a wide range of vehicles, including cars, vans, and luxury cars, with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Merrillville?
The Enterprise Rent-A-Car location is at 1100 W 81st Ave, Merrillville, IN 46410.
What are the hours of operation for Enterprise Rent-A-Car in Merrillville?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Merrillville offers airport pick-up services for your convenience.
What payment methods are accepted at this Enterprise Rent-A-Car location?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Merrillville?
You can reserve your rental car online via their website at enterprise.com or use the reservation URL provided for easy booking.
Are there any discounts offered at Enterprise Rent-A-Car Merrillville?
Yes, Enterprise offers discounts for active military members at this location.
Which nearby auto service centers can I visit if I need vehicle maintenance close to Enterprise?
Nearby auto service centers include M&M Car Care Center, NWI Auto Finance 3, and Genesis of Merrillville, which offer automotive repair and maintenance services.
What nearby car dealerships are close to Enterprise Rent-A-Car in Merrillville?
Nearby car dealerships include Webb Hyundai Merrillville, Webb Mitsubishi, Southlake Mitsubishi, and Art Hill Mazda, useful if you are considering purchasing a vehicle or need automotive services.
Are there any nearby places to visit for shopping or dining after picking up my rental car?
Yes, after your rental, you can visit Lumber Liquidators and LL Flooring for home improvement shopping, or enjoy a meal at Karma Cigar Bar, which offers a relaxed bar and restaurant atmosphere.