Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway in Merrillville, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Merrillville, IN or call us at (219) 981-1550.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
464 reviews
5 stars
276
4 stars
100
3 stars
42
2 stars
15
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their automotive needs.
Staff Performance
Specific employees, particularly Reggie and Dave, received multiple commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about unhelpful staff and poor customer service in certain instances.
Store Environment
Customers noted that the store was generally clean and organized, contributing to a pleasant shopping experience.
Product Availability
Most customers found that the store had a good selection of auto parts and tools, although some reported difficulties in finding specific items.
- DMDenise Murphy6 days ago5.0I had great customer service at the 61st & Broadway Auto Zone David was very kind and professional may I add informative. I hope he's working the next time I need help with my automobile š thanks David š š
- SRSandra RomanNov 15, 20255.0David P offered great customer service. He changed the battery in my car and made sure i left a happy customer. Made my day :)
- DHDavid HarveyNov 10, 20255.0The staff was very knowledgeable and professional. They tested my battery recommending the new one I should get and the young man and lady even installed it for me THANKS
- SDShallie DeanOct 3, 20255.0I bought a cabin filter for my car and Mr. Reggie came out and Installed it for me. I really appreciate the help and the service that I received.
- TMTaylor MarkanichSep 18, 20255.0Last night during my drive home my car engine suddenly started over heating, I was pulled over on the side of the road in an area Iām unfamiliar with as I Iive in Illinois, after giving some time to let my engine cool off I made my way over to the closest AutoZone where employee Reggie M. went above and beyond in helping me not only identify the issues causing my engine to overheat but also took the time to help temporarily fix the issue just so I was able to get all the way home safely. Reggie M spent nearly 2 hours helping myself along with many others. Iām so grateful for the help and kindness of Reggie! This world can be cruel but Reggie reminded me that amazing and kind people out there definitely still exist. Thank you Reggie!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Merrillville?
AutoZone Auto Parts in Merrillville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.
What types of auto parts and brands can I find at AutoZone Merrillville?
You can find a variety of auto parts and accessories including brake pads, car batteries, and aftermarket parts from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Merrillville?
AutoZone Auto Parts is located at 6155 Broadway, Merrillville, IN 46410, United States.
Can I contact AutoZone Merrillville by phone or email for customer service?
Yes, you can call AutoZone Merrillville at (219) 981-1550 or email customer.service@autozone.com for assistance.
What nearby places can I visit along with AutoZone Auto Parts?
Nearby places include PLS Loan Store, Hey Girrl Hair & Makeup Studio, Treasures Thrift store, U-Haul Neighborhood Dealer, Krispy Krunchy Chicken restaurant, and Walgreens pharmacy, offering convenient options for shopping, services, and dining around your visit.
Is there a convenient restaurant close to AutoZone Merrillville?
Yes, Krispy Krunchy Chicken and Petros House of Pancakes, both nearby, are great spots to grab a meal before or after your visit to AutoZone.
Are there any beauty salons near AutoZone in Merrillville?
Yes, there are several beauty salons nearby including Hey Girrl Hair & Makeup Studio, Embellish Your Beauty Salon & Extensions, True Edge Barbershop, and Salon Simply U for your beauty and spa needs.
Does AutoZone have a presence on social media?
Yes, AutoZone Merrillville has a Facebook page (AutoZoneMerrillvilleIN669) and a Twitter handle (@autozone) where you can follow for updates and promotions.
What payment options are accepted at AutoZone Merrillville?
AutoZone does not require cash-only payments, so you can use various payment methods, including cards. They also offer in-store shopping, pickup, and same-day delivery options for convenience.