Valvoline Instant Oil Change

4.7
251 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Marion.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3908 S Western Ave, Marion, IN
46953, United States

Hours

Reviews

4.7
251 reviews
5 stars
223
4 stars
9
3 stars
2
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting exceptional service experiences.

Speed

The business is noted for its quick service, with many customers reporting fast oil changes and minimal wait times.

Customer Issues

Some customers reported serious issues with service quality, including improper installation and damage to vehicles, leading to dissatisfaction.

Employee Recognition

Specific employees, particularly Jordan and Phillip, received commendations for their outstanding service and dedication to customer satisfaction.
  • TS
    Tara Smith
    Dec 31, 2025
    5.0
    In and out. Love it. Nice staff too.
  • ST
    Shandy & Bill T.
    Dec 30, 2025
    2.0
    Well, it sure was a process today, I would say 45-50 mins for a oil change.. the problem apparently was with the card reader... I think that he swiped my debit card and my business debit card 5 maybe 6 times total, I was 25 mins late back to work because my $103 payment wouldn't approve (he said it was Valvoline's end) he cleared computer cache, he may have called tech support, never did end up showing me the dipstick... I presume the oil level is ok when i left the store and is where it should be, i will check when I get home after work.. it was just a whirl wind, he came back and gave me the recommendation paper shut the hood and said the receipt will be in my email. Although he was polite enough, it was A LOT longer than what it has ever been, or than it should have been. I may or may not be back, we will see.
  • MP
    Marie Pendley
    Dec 24, 2025
    5.0
    This location in Marion, In. Had the best employees. So polite, thourough and fast service. AND it was christmas eve day! I will go here from now on!
  • SC
    Stephen Conrad
    Dec 18, 2025
    5.0
    Had a great experience at Valvoline in Marion, Indiana. The staff was very friendly and professional, and the service was quick and efficient. They explained everything clearly and had me in and out in no time.
  • WW
    Wokeassbih
    Dec 15, 2025
    5.0
    I usually change my own oil but with winter setting in and no garage it’s far too cold to do so. Price was acceptable, I understand you pay more for the convenience. Staff was very nice. Told me what services Kia recommend at my mileage but didn’t push me to get them done, just told they are coming due soon. Very professional and got me out very quickly. If/when I can’t change my oil myself, I’ll certainly head to Valvoline.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance services, including 15-minute oil changes and a wide range of maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 3908 S Western Ave, Marion, IN 46953, USA.