Need a rental car in Marion, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Marion location today.
Many customers praised the staff for being friendly, professional, and helpful, with several specific mentions of employees going above and beyond.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking and not having the reserved vehicle available, leading to customer frustration.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and reliability of the vehicles provided.
Mixed Experiences
While many reviews were positive, there were notable instances of rude customer service and unprofessional behavior from some staff members.
MJ
Mercy James
Jan 3, 2026
5.0
What a great experience renting a car for my family trip at Enterpise on Edison Branch ….
The answering services was very friendly and answered every question….
The Mini-van was brand new (2026) and very clean….
A big thanks to the Manager who clearly explained the different options without any high pressure sales….and got 10% discount by playing the hoop game….so much fun.
Zack was amazing and explained how to
Operate the car since it was brand new with all the new technology….
Jonathan was very friendly and professional as I returned the car.
Highly recommend for a stree-free trip….!!!❤️👏❤️
ED
Eric Dierks
Dec 31, 2025
1.0
If I could give a -5 I would, had a reservation and showed up at 756 am when the store opens at 8 am. Was told to leave the store until it was open. No car for us when there’s a dozen in parking lot???? What a joke no help in finding a different car through there system or any help
KK
Katy
Dec 23, 2025
1.0
I called the Marion location for information about our reservation through our insurance company after our car was totaled. The guy was curt, interrupted me immediately and EXTREMELY RUDE! I never would recommend this place to anyone!
Edited to include the location.
TH
Tara Hamilton
Dec 18, 2025
5.0
These guys always make sure that I am taken of for work trips and for personal rentals! Top notch customer service and professionalism.
JM
Jan Mickelson
Dec 17, 2025
5.0
After an unfortunate collision with my personal vehicle, I used the services of Enterprise for an extended period of time. The staff was very professional, helpful and friendly. They made a bad situation tolerable and I'm extremely grateful for their help. I recommend Enterprise highly and would use their services without hesitation if necessary.