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Prime means the best, and you’ll get the best when you choose Prime Body and Paint.
At Prime Body and Paint, our commitment is to provide the very best in collision repair along with excellent customer service. It’s evident in everything we do. Through much planning, hard work and a tenacity to succeed, Prime has grown from one small location in Lafayette, Indiana to multiple locations in a short period of time. We continue to focus on one customer at a time through repair quality and customer service. So next time you need collision repair come visit us and see why so many people say “When it’s crunch time, it’s Prime time”.
Frequently Asked Questions About Prime Body and Paint of Lafayette South Street
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Prime Body and Paint works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Prime Body and Paint. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Prime Body and Paint will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Prime Body and Paint and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Prime Body and Paint to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Prime Body and Paint will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Can I choose Prime Body and Paint for my vehicle repairs instead of the insurance company's suggested shop?
Yes, you have the legal right to select your preferred repair shop. Prime Body and Paint works directly with all insurance companies and is equipped to repair all vehicles efficiently.
What should I do if I have an estimate from my insurance company?
Bring the estimate to Prime Body and Paint. They honor all insurance estimates and will work directly with your insurer to document damages and restore your vehicle to pre-accident condition.
Is it necessary to get more than one estimate for vehicle repairs?
No, only one estimate from your chosen repair shop is needed. If a second estimate is required by the insurance company, they may send an appraiser. Prime Body and Paint will honor the insurance estimate.
What should I do if my car is unsafe to drive?
Do not drive the vehicle. Contact Prime Body and Paint to have it towed to their secure lot. Provide your insurance claim number to start the repair process, and they can assist if you need help obtaining it.
What types of auto repair services does Prime Body and Paint offer?
They provide services including dent repair, fender repair and replacement, frame straightening, hail damage repair, painting, scratch repair, wheel repair and alignment, bumper repair and replacement, and full collision repair.
What are the operating hours of Prime Body and Paint of Lafayette South Street?
Prime Body and Paint is open Monday through Friday, from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays, including most major holidays.
Does Prime Body and Paint offer pickup and delivery services?
They offer curbside pickup but do not provide delivery services at this location.
Which types of payment are accepted at Prime Body and Paint?
They accept American Express, Cash, Check, MasterCard, and Visa as payment options.
What nearby services can customers visit before or after their appointment at Prime Body and Paint?
Customers can visit nearby places such as Grindstone Charley's for American cuisine, Fazoli's for Italian fast food, or Starbucks for coffee. Additionally, there is a USPS post office and several automotive services like Take 5 Oil Change and Beck's Auto Center nearby.
Are there financial or insurance services near Prime Body and Paint?
Yes, nearby you can find Chase bank and ATM services, Chase Mortgage, Varner Insurance Agency LLC, and Ken Gaffer - Farmers Insurance to assist with financial or insurance needs.