Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Prime means the best, and you’ll get the best when you choose Prime Body and Paint.
At Prime Body and Paint, our commitment is to provide the very best in collision repair along with excellent customer service. It’s evident in everything we do. Through much planning, hard work and a tenacity to succeed, Prime has grown from one small location in Lafayette, Indiana to multiple locations in a short period of time. We continue to focus on one customer at a time through repair quality and customer service. So next time you need collision repair come visit us and see why so many people say “When it’s crunch time, it’s Prime time”.
Location
Prime Body and Paint of Lafayette Rascal Drive
3422 Rascal Drive, Lafayette, IN
47909, United States
Hours
Reviews
4.7
347 reviews
5 stars
302
4 stars
23
3 stars4
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and support throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Timeliness
Several reviews mentioned quick turnaround times for repairs, often exceeding initial estimates.
Mixed Experiences
While many had positive experiences, some customers reported issues with repairs not being done correctly or needing multiple visits for unresolved problems.
- CLCourtney LendmanFeb 28, 20255.0Shout out to Arturo! Never been to this place and they could’ve charged me a lot of money, instead they did a little magic and my scratch was taken care of! Thanks Arturo!
- JGJames GordonSep 22, 20225.0Great job repairing damaged vehicle.
- RBRyan BonebrakeApr 10, 20215.0This place is great! The team is very friendly and professional, they were very understanding of and flexible with my schedule, and their work is phenomenal!
Frequently Asked Questions About Prime Body and Paint of Lafayette Rascal Drive
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Prime Body and Paint works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Prime Body and Paint. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Prime Body and Paint will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Prime Body and Paint and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Prime Body and Paint to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Prime Body and Paint will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Where is Prime Body and Paint of Lafayette Rascal Drive located?
Prime Body and Paint of Lafayette Rascal Drive is located at 3422 Rascal Drive, Lafayette, IN 47909.
What are the business hours of Prime Body and Paint of Lafayette Rascal Drive?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What type of auto repair services does Prime Body and Paint provide?
They offer services including dent repair, fender repair and replacement, frame straightening, hail damage repair, painting, scratch repair, wheel repair and alignment, bumper repair and replacement, and collision repair.
Does Prime Body and Paint provide free estimates for repairs?
Yes, free estimates are one of their specialties at Prime Body and Paint.
Can I choose Prime Body and Paint for repairs even if my insurance company recommends another shop?
Yes, you have the legal right to select Prime Body and Paint for your vehicle repairs regardless of your insurance company's suggestion.
Does Prime Body and Paint work directly with insurance companies?
Yes, they work directly with all insurance companies and honor all insurance estimates regardless of amount.
What payment options are accepted at Prime Body and Paint?
They accept American Express, cash, check, Mastercard, and Visa as payment options.
Is curbside pickup available at Prime Body and Paint of Lafayette Rascal Drive?
Yes, curbside pickup service is available, but delivery is not offered.
Are there other Prime Body and Paint locations near Lafayette Rascal Drive?
Yes, Prime Body and Paint of N Lafayette is nearby and offers similar auto body and collision repair services.
What nearby places can I visit before or after my auto repair at Prime Body and Paint?
You can visit Sagamore Winds Apartments, a local landmark, or enjoy some time at Pheasant Run Dog Park if you have pets. For shopping needs, Dollar Tree is nearby as well.