Need a rental car in Lafayette, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sagamore Pkwy. location today.
Many customers praised the staff for being friendly, helpful, and going above and beyond to ensure a smooth rental experience.
Vehicle Condition
Most reviews highlighted that the vehicles were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and unexpected charges, leading to dissatisfaction.
Efficiency
Customers appreciated the quick and efficient check-in and check-out processes, although some noted understaffing during peak times.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and mishandling of issues, indicating inconsistency in service quality.
PM
Patrick Mullen
Oct 21, 2025
5.0
I'm very satisfied with the service I have received with Enterprise car rental and Truck rental, at the corner of Sagamore Parkway and Greenbush st. Everyone who has worked with me, has gone above and beyond what I expected. I will definitely rent from them again.
DO
Dom Oto
Oct 16, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Enterprise Rent-A-Car on Sagamore Parkway
I recently rented a vehicle from the Enterprise Rent-A-Car branch on Sagamore Parkway, and I want to recognize the exceptional service I received from Branch Managers Alexandra Greene and John McLaughlin. From start to finish, they made the entire process smooth, professional, and stress-free.
The vehicle I rented—a 2025 Nissan Rogue—was spotless inside and out, ran beautifully, and clearly had been well maintained. The pickup process was efficient and organized; the team had the car ready at the exact time promised, and the paperwork took only a few minutes. Alexandra was friendly, attentive, and took the time to walk me around the car, ensuring there were no surprises or hidden marks before signing.
Returning the car was just as easy. John greeted me personally, checked the vehicle promptly, and made sure the final bill matched exactly what was quoted. I really appreciated that level of transparency—no unexpected add-ons or confusing charges.
Overall, I couldn’t be more satisfied with the experience. Alexandra and John run a top-notch operation, and I’ll definitely be renting from this location again. If you’re in the Lafayette area and need a reliable vehicle with exceptional customer care, the Sagamore Parkway Enterprise branch is the one to choose.
YT
Yoy Tube
Oct 15, 2025
1.0
Very bad service. No assistance being provided in case you encounter an issue. Very bad.
UC
Ulises Caamal
Oct 7, 2025
5.0
Very kindly staff in Sagamore Parkway Branch
HM
henry MacAvoy
Sep 20, 2025
1.0
Charged me for a day and a half that I didnt have the rental all bc I couldn't get the car returned right at 12 before they closed on a Saturday. I have been lied to twice for this situation alone being told my information is being sent to upper management and they would call me, still havent recieved a call. I rent hundreds of cars a year and have always been given a 30 minute return time frame. Enterprise has completely let me down again, and I truly will never rent from you again. Give me my money back.