Business Details
About
Auto Repair ShopAuto Parts & AccessoriesAuto Parts StoreCar Battery Store
American Automotive Services is a family-owned and operated automotive center that has been serving Lafayette, IN and the surrounding areas since 1995. Stop by for a free estimate or fill out a service request form and we'll get back to you. You can always just drop by for service and we will work to fit you in. If you are pressed for time, you can use our handy key-drop and leave instructions for us. No matter what your vehicle is, from foreign sports cars to domestic trucks up to one ton, we perform repairs and maintenance with skill and precision. We do quality work at fair prices and focus on your satisfaction by never performing any service without your prior authorization. WiFi is available in our comfortable customer lobby. Call us!
Details
- Wheelchair accessible entranceAvailable
Location
American Automotive Services, Inc.
100 North 36th Street, Lafayette, IN
47905, United States
Hours
Reviews
4.5
179 reviews
5 stars
145
4 stars
15
3 stars
4
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and support.
Quality of Work
While some customers reported issues with repairs and overcharging, others noted that the work was done correctly and efficiently.
Pricing
Feedback on pricing was mixed; some found it reasonable and competitive, while others felt they were overcharged for services.
Communication Issues
Several reviews mentioned a lack of communication regarding repair timelines and updates, leading to frustration among customers.
Trustworthiness
There were mixed feelings about the shop's honesty, with some customers expressing trust in the mechanics while others felt taken advantage of.
- SHSarah HouserNov 13, 20255.0Got me in same day, inspected the whole vehicle, good price for work done, and got it done before I was done with work. Very friendly and efficient.
- AWAngie WrightAug 28, 20251.0I've always done my business here! I brought my car in and you charged me almost $900 for something that didn't resolve the issue! Had a second opinion done and what they saw when they looked at it was rusted through the frame and and a unsafe vehicle..why did you take my money knowing the vehicle couldn't be repaired? You've lost my business forever!
- LPLinda ParkerAug 19, 20251.0Do not stand behind their work, spent 1800 on clutch and went out again 3 months later
- VMVikki MoelhmanJul 31, 20255.0This car repair service has a great team. They diagnose and repair cars that other shops won't touch cause of age of car. Repairs are done right and i have never had to go back because it wasn't done correctly. Thanks Guys.
- MCMae CochranJul 17, 20255.0Ben Chapman is an amazing guy.
Frequently Asked Questions About American Automotive Services, Inc.
Where is American Automotive Services, Inc. located?
American Automotive Services, Inc. is located at 100 North 36th Street, Lafayette, IN 47905.
What types of vehicles does American Automotive Services, Inc. service?
They service a wide range of vehicles including foreign sports cars and domestic trucks up to one ton.
What are the business hours of American Automotive Services, Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does American Automotive Services, Inc. offer any conveniences for customers who are short on time?
Yes, they offer a key-drop service where customers can leave their keys and instructions if pressed for time.
What payment methods are accepted at American Automotive Services, Inc.?
They accept American Express, Cash, Check, Discover, and Visa.
Is American Automotive Services, Inc. a veteran-owned business?
Yes, the business is owned by veterans.
Does American Automotive Services, Inc. have wheelchair accessible entrances?
Yes, the facility has wheelchair accessible entrances for customer convenience.
Are there any nearby places to eat around American Automotive Services, Inc.?
Yes, nearby restaurants include Cheddar's Scratch Kitchen, Jimmy John's, Qdoba, and Pizza Hut, which customers can visit before or after servicing their vehicles.
What nearby services can customers find close to American Automotive Services, Inc.?
Nearby services include UPS Customer Center and FedEx Office Print & Ship Center for shipping needs, and VCA Lafayette Animal Hospital for pet care.
Where can customers find real estate or insurance services near American Automotive Services, Inc.?
Nearby options include Momentum Title Agency and Investors Realty Management for real estate services, and Farmers Insurance - Ken Gaffer for auto insurance.