Business Details
About
Auto Repair ShopAuto Parts & AccessoriesAuto Parts StoreCar Battery Store
American Automotive Services is a family-owned and operated automotive center that has been serving Lafayette, IN and the surrounding areas since 1995. Stop by for a free estimate or fill out a service request form and we'll get back to you. You can always just drop by for service and we will work to fit you in. If you are pressed for time, you can use our handy key-drop and leave instructions for us. No matter what your vehicle is, from foreign sports cars to domestic trucks up to one ton, we perform repairs and maintenance with skill and precision. We do quality work at fair prices and focus on your satisfaction by never performing any service without your prior authorization. WiFi is available in our comfortable customer lobby. Call us!
Details
- Wheelchair accessible entranceAvailable
Location
American Automotive Services, Inc.
100 North 36th Street, Lafayette, IN
47905, United States
Hours
Reviews
4.5
180 reviews
5 stars
146
4 stars
15
3 stars
4
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to explain repairs and work with customers on pricing.
Efficiency
Several reviews noted quick service and timely repairs, with many customers appreciating the fast turnaround on diagnostics and repairs.
Pricing
While some customers felt prices were fair and competitive, others expressed concerns about overcharging and lack of transparency in pricing.
Communication
There were mixed reviews regarding communication, with some customers appreciating the updates while others reported poor communication and delays.
Quality of Work
Overall, many customers were satisfied with the quality of repairs, although a few expressed concerns about specific issues not being addressed properly.
- MJMichelle James6 days ago5.0Such a great experience. Family run, quick turn around time, great conversation about what was immediately needed and what may be needed in the future. I have been a loyal client for 25 years and still recommend them. They have never not supported me, my vehicles, my children and their vehicles. Honest, understanding, loyal, truthful, and superior service. They are family, but not by blood. I trust them with all of my vehicles need…completely.
- CPClayton PriceNov 24, 20255.0Ignore any negative reviews that you see on this shop, Jeep/Dodge/Chrysler - this is your place, these guys GET IT DONE!! Traveling Ohio to Chicago, found my serpentine belt shredding with a stop in Lafayette, had to stay the night, called this shop next morning, told them what was going on, they said bring it in ASAP, they had it diagnosed (water pump) in 20min, parts ordered, old parts pulled off and buttoned up in ~2hrs at a reasonable cost! It’s an entire team atmosphere here, taking care of whoever walks thru their door, Purdue students, travelers, Lafayette citizens, and the shop is cozy while you wait! Truly can’t say enough about this place, much appreciated fellas!
- SHSarah HouserNov 13, 20255.0Got me in same day, inspected the whole vehicle, good price for work done, and got it done before I was done with work. Very friendly and efficient.
- AWAngie WrightAug 28, 20251.0I've always done my business here! I brought my car in and you charged me almost $900 for something that didn't resolve the issue! Had a second opinion done and what they saw when they looked at it was rusted through the frame and and a unsafe vehicle..why did you take my money knowing the vehicle couldn't be repaired? You've lost my business forever!
- LPLinda ParkerAug 19, 20251.0Do not stand behind their work, spent 1800 on clutch and went out again 3 months later
Frequently Asked Questions About American Automotive Services, Inc.
Where is American Automotive Services, Inc. located?
American Automotive Services, Inc. is located at 100 North 36th Street, Lafayette, IN 47905.
What types of vehicles does American Automotive Services, Inc. service?
They service a wide range of vehicles including foreign sports cars and domestic trucks up to one ton.
What are the business hours of American Automotive Services, Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does American Automotive Services, Inc. offer any conveniences for customers who are short on time?
Yes, they offer a key-drop service where customers can leave their keys and instructions if pressed for time.
What payment methods are accepted at American Automotive Services, Inc.?
They accept American Express, Cash, Check, Discover, and Visa.
Is American Automotive Services, Inc. a veteran-owned business?
Yes, the business is owned by veterans.
Does American Automotive Services, Inc. have wheelchair accessible entrances?
Yes, the facility has wheelchair accessible entrances for customer convenience.
Are there any nearby places to eat around American Automotive Services, Inc.?
Yes, nearby restaurants include Cheddar's Scratch Kitchen, Jimmy John's, Qdoba, and Pizza Hut, which customers can visit before or after servicing their vehicles.
What nearby services can customers find close to American Automotive Services, Inc.?
Nearby services include UPS Customer Center and FedEx Office Print & Ship Center for shipping needs, and VCA Lafayette Animal Hospital for pet care.
Where can customers find real estate or insurance services near American Automotive Services, Inc.?
Nearby options include Momentum Title Agency and Investors Realty Management for real estate services, and Farmers Insurance - Ken Gaffer for auto insurance.