Business Details
About
Auto Repair ShopOil Change Service StationBrake Shop
Welcome to Xpress Pro Tire & Auto
With our trusted service since 1980, we've established several efficient and effective processes that help is sustain and extend the life of our customers automobiles. During that time we've learned, adapted, and adjusted our operations to implement the most suitable strategies. We never compromise our quality for speed - we perform quickly because our methods are consistent.
We want to ensure our customers enjoy their lives in every capacity - and having a fully functioning vehicle is a critical part of that. So whether it's a 5-minute oil change or an advanced repair, Xpress Pro is here to provide a seamless, professional, and affordable experience.
Service You Deserve. Professionals You Trust.
Location
Xpress Pro Tire & Auto East Washington
9511 E. Washington, Indianapolis, IN
46229, United States
Hours
Reviews
4.3
300 reviews
5 stars
216
4 stars
33
3 stars
15
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting that they felt welcomed and valued during their visits.
Pricing
Customers frequently mentioned fair and competitive pricing, often highlighting that they received better deals compared to competitors.
Trustworthiness
Several reviews indicated that customers felt the business was honest and did not take advantage of them, especially women, which is a significant factor in their loyalty.
Service Quality
While many reviews praised the quality of work and timely service, some customers reported issues with miscommunication and delays.
Mixed Experiences
There were a few negative experiences regarding customer service and perceived dishonesty, particularly related to upselling unnecessary repairs.
- NHNikki Harney2 days ago5.0Paul and Wayne were welcoming. Very nice gentlemen.
- GNGreg NolleyNov 13, 20255.0Everyone was extremely nice and easy to work with!
- ABAshley BeidelmanNov 6, 20255.0The guys here are great! Very efficient and educational! Paul was quite helpful in explaining the issue with my car and what needed to be done to fix it. He didn’t try and pull a fast one on me because I’m young/inexperienced or try to sell me something I didn’t need. Straight to the point and upfront about consequences/costs. I recommend this place for almost all auto issues!!
- LSLaura StoweOct 22, 20255.0I have been to Express Pro for an oil change and was impressed with a friendliness and the price. I have always gotten my tires at discount tires, but this time I decided to get a second quote from Express Pro. I was shocked at how much cheaper they were and I even got a better tire then I got a discount tires. I believe the gentleman that waited on me was the manager he took me to the back where the tires are and explained all the threads and what they've done . His main concern was that I got what I felt that I needed and my knee was for security of not getting a flat tire during the bad month. It was a great experience and I would definitely be continuing to do my business with Them. You made me feel like they cared about what my needs were and when out of the way to make sure that they meant them. Just go to show you that just because the names is discount tires don't always mean that they are the best tires for the price .
- JHJohn Hancock HancockOct 22, 20251.0Terrible....the MANAGER IS VERY TRICKY INDEED! Had me to believe he was a " man of faith,follower of God,a real CHRISTIAN MAN,etc...he told me all this in " explaining my unfortunate diagnosis of my older inherited car from Sister's recent passing..." He COMPLETELY LIED about all the things " ABSOLUTELY NEEDED WITH THE CAR TO BE DONE AND FIXED IMMEDIATELY "... trying to take a simple fuel system problem to a repair bill of OVER $4000.00!!!... which in fact was negated entirely by THREE OTHER CERTIFIED TECHNICIANS elsewhere. Do NOT TRUST THESE PEOPLE!!
Frequently Asked Questions About Xpress Pro Tire & Auto East Washington
What type of services does Xpress Pro Tire & Auto East Washington offer?
They offer services including auto repair, brake service, fluid service, fleet services, auto AC repair, oil change, suspension, tires, and transmission repair.
What are the operating hours of Xpress Pro Tire & Auto East Washington?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 4:30 PM, and closed on Sundays.
Where is Xpress Pro Tire & Auto East Washington located?
It is located at 9511 E. Washington, Indianapolis, IN 46229, USA.
Can I make an appointment or reservation at Xpress Pro Tire & Auto East Washington online?
Yes, you can make a reservation through their website at https://www.xpresspro.com/local/IN/east-washington.
What payment options are accepted at Xpress Pro Tire & Auto East Washington?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Xpress Pro Tire & Auto East Washington for inquiries or service?
You can call them at +1 317-898-0777 or email at EWashington@xpresspro.com.
What is Xpress Pro Tire & Auto East Washington’s commitment to quality service?
They focus on providing consistent, effective, and efficient auto care without compromising quality, ensuring a seamless, professional, and affordable experience.
Are there other auto service options near Xpress Pro Tire & Auto East Washington?
Yes, nearby is CarX Auto Service, which also offers automotive repair, tire services, and oil changes, giving customers additional automotive care choices.
What nearby transportation options can help me get to Xpress Pro Tire & Auto East Washington?
E Washington travel services and transportation nearby can help you with transit options to reach the auto shop conveniently.
What are some local amenities near Xpress Pro Tire & Auto East Washington to consider when visiting?
Nearby amenities include Blue Rhino Propane Exchange if you need propane, and Starbucks for coffee—both useful if you're waiting for service or running errands around the area.