Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Indianapolis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
5255 E Thompson Rd, Indianapolis, IN
46237, United States
Hours
Reviews
4.3
390 reviews
5 stars
293
4 stars
28
3 stars
11
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, ranging from exceptional and friendly service to complaints about poor communication and mistakes during service.
Wait Times
Many customers expressed frustration with long wait times, often exceeding the advertised quick service promise.
Staff Professionalism
While some reviews highlighted friendly and professional staff, others noted instances of rudeness and unprofessional behavior.
Technical Competence
Several reviews mentioned concerns about the technical skills of the staff, including mistakes that led to vehicle damage or incomplete services.
Customer Satisfaction
Overall, customer satisfaction varied widely, with some praising the service and others expressing significant dissatisfaction and a lack of accountability.
- ECEmily Collins4 days ago5.0i went here for an oil change and the manager daniel was so kind and helped educate me on different things i was unaware of about my vehicle, susanna was also sweet and helped take care of me. this place is way better than jiffy lube! and cheaper!!
- PWPaul WarnerDec 21, 20255.0Quick and thorough in and out!
- AMAndrew MickaDec 20, 20255.0My vehicle has a skid plate that is extremely difficult to remove and replace. The staff kept me updated during the process and remained very apologetic for the delay. I told them it was actually I who appreciated their efforts. This is roughly the 4th or 5th time I've been to this location, and the staff are always excellent.
- SBShawn BeardDec 15, 20255.0Valvoline oil change Service Is Great, And The Team Of Experts Are Awesome Treated Me Like Family..
- CCChristopherDec 12, 20255.0Best service and young people around. A pleasure to come here for car service needs. I mean that. Good team work CMDIESEL approved
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 5255 E Thompson Rd, Indianapolis, IN, 46237, US.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 5:30 PM, and Sunday from 9:30 AM to 4:00 PM. The store is closed on major holidays like November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call them at +1 463-203-5720 or at their alternate phone +1 800-327-8242.
Can I find fitness centers near Valvoline Instant Oil Change?
Yes, nearby fitness centers include Curves, Planet Fitness, and VASA Fitness, which offer gym and fitness services you can visit before or after your vehicle maintenance.
Are there dining options near Valvoline Instant Oil Change?
Nearby dining options include Dairy Queen for ice cream and fast food, Wendy's for burgers, Bamboo House and Queen Buffet for Chinese cuisine.
Is there any convenient shopping nearby?
Yes, Ollie's Bargain Outlet and Kmart are nearby for discount shopping and department store needs.
What healthcare services are accessible around the Valvoline location?
Nearby healthcare services include Franciscan Immediate Care - Thompson Commons, Franciscan ExpressCare, and The Little Clinic which offer medical and emergency care.