Business Details
About
Car Rental AgencyVan RentalSixt
If you're looking for a car rental in Indianapolis, Indiana, you should look no further than SIXT. We have two branches In Indianapolis, downtown and at Indianapolis International Airport (IND). You will find friendly SIXT agenta at both locations eager to serve you. You'll also get cheap deals on economy cars, premium sedans, SUVs and minivans. When you need to rent a car in Indianapolis, we provide ultimate flexibility in terms of the rental period. Whether you need a one-day rental, weekly rental or even long-term rental, we have your back. Drive around Indianapolis in a stylish rental car from SIXT at a price you can afford.
Details
- Wheelchair accessible entranceAvailable
Location
SIXT Rent a Car Indianapolis
3230 E. 96th Street, Indianapolis, IN
46240-3719, United States
Hours
Reviews
3.6
455 reviews
5 stars
271
4 stars
25
3 stars
13
2 stars
11
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of responsiveness.
Hidden Fees
Many customers reported unexpected charges and hidden fees, leading to dissatisfaction with the pricing.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of rental vehicles.
Reservation Issues
Customers frequently experienced problems with reservations, including unavailability of booked vehicles and last-minute changes.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and had positive rental experiences.
- ITihave trumpJan 5, 20261.0I will not use them again. Charged me for gas. I filled it full just a couple miles from Sarasota airport. Now I've received a charge of $17.15 six weeks later. Not a large sum but I know it was completely full when I dropped it off. Actually, when I picked it up and drove to Bradenton and it was already off the full mark so it was not really "full" when I picked it up either. It was a VW Jetta and it drove like the struts were missing and loud thuds on every minor bump plus lacked power to pull into traffic. I took pictures and videos before and after just because they seemed shady. I would suggest using a well know company as I have never been charge for gas before.
- FMfarshad mirzadehDec 31, 20251.0I got the car through Tom Wood Audi and the gas level was about 5/8. I took a picture and showed it to the red hair girl in the service department who worked for Sixt. She had not checked the gas level before she gave me the car. After i showed her the picture, she said she would note it on the contract that the car was at 5/8 fuel level. Before i returned the car with only about 30 miles use, i put enough gas in it to get it to the previous level. Next day they charged me $10.14 for gas although I had put gas in it to the same level. They always do that and I have to spend time on the phone to dispute it. I will never again rent from them either directly or through Tom Wood and I suggest you don't either.
- RVRob VenableDec 29, 20255.0Yep!!! Still rolling. My coach turns into a pumpkin in a few days.
- DMDre MontanaDec 23, 20251.0Renting with this company has to be one of the WORST EXPERIENCES I've had thus far. Starting with the call center customer service(not this location, idc) all the way down to the actual employees in the branch. You all have absolutely lost the customer service aspect of being in a customer service field of work.
- GAG.D. A.WNov 20, 20251.0The rental process is amazing and quick my points have been missing for over a year and I have not had anything but my rental status updated my rental points have not been given to me and there is not a 1-800 number to call to get the situation resolve you have to just wait on slugmail AKA email and hope that someone will get back to you which is a major let down
Frequently Asked Questions About SIXT Rent a Car Indianapolis
What services does SIXT Rent a Car Indianapolis offer?
SIXT Rent a Car Indianapolis offers car rental services including economy cars, premium sedans, SUVs, minivans, one-way rentals, weekly rentals, long-term rentals, convertibles, and sports cars.
Where is SIXT Rent a Car Indianapolis located?
It is located at 3230 E. 96th Street, Indianapolis, IN 46240-3719, United States.
What are the operating hours of SIXT Rent a Car Indianapolis?
Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 3:30 PM, and closed on Sundays.
How can I contact SIXT Rent a Car Indianapolis?
You can reach them at +1 888-749-8227 or email service@sixt.com.
Does SIXT Rent a Car Indianapolis offer any special benefits?
Yes, they offer free cancellation and rebooking, no credit card fees, excellent 24/7 customer service, new cars averaging 3 months old, and allow you to earn Miles & More.
Which payment options are accepted at SIXT Rent a Car Indianapolis?
They accept American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
Is SIXT Rent a Car Indianapolis accessible for wheelchair users?
Yes, they have a wheelchair accessible entrance.
Are there any discounts available for military personnel?
Yes, SIXT Rent a Car Indianapolis offers discounts for active military members.
What nearby automotive services can I find near SIXT Rent a Car Indianapolis?
Nearby you can find Tom Wood Subaru and Tom Wood Subaru Parts Department for automotive sales and parts, as well as Tom Wood Powersports Indianapolis for motorcycle sales and repairs.
Are there convenient banking options near SIXT Rent a Car Indianapolis?
Yes, Regions Bank is located nearby offering banking, credit union services, and ATMs, which can be useful for your financial needs during your visit.
What gas station options are available near SIXT Rent a Car Indianapolis?
GetGo gas station and convenience store is nearby for fueling and quick snacks, and Ricker Oil Co #43 is also available for convenience store needs.