Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Indianapolis area, turn to Safelite AutoGlass . Those in central Indianapolis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 940 N Shadeland Ave, Safelite AutoGlass Indianapolis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
398 reviews
5 stars
251
4 stars
37
3 stars
11
2 stars
14
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and quality of work.
Communication
While some customers appreciated the clear communication regarding appointments and service updates, others reported issues with reaching customer service and receiving timely notifications.
Scheduling Issues
Several reviews mentioned problems with appointment scheduling, including last-minute cancellations and confusion over appointment types, leading to customer frustration.
Pricing Transparency
Customers expressed dissatisfaction with the discrepancy between quoted prices online and the final costs at the shop, indicating a lack of transparency in pricing.
Overall Experience
Despite some negative experiences, many customers reported a positive overall experience with quick service and satisfactory repairs, recommending Safelite for future needs.
- LGLisa GregoryNov 14, 20254.0Staff members were friendly and they did a great job on my replacement windshield.
- LGLisa GregoryNov 14, 20255.0Staff was friendly and helpful. And they were able to get me in on the day I wanted and they did a great job.
- OWOlivia WardNov 8, 20255.0Easy to schedule. The technician was great and worked with the limited space given.
- JCJason CaveNov 8, 20255.0SAFELITE FOR THE WIN!!! From the start, the online process of selecting my issue, appointment time and Safelite submitted the claim without me having to even call or contact my insurance company, they literally did it ALL within 5-minutes during the initial scheduling online. The replacement for a drivers side window in a 2016 Chrysler 300 was in-stock & available, my appointment could have been set as early as the next day. Tech arrived on-time, he was professional, courteous and knew exactly what to do with no assistance needed. Tech and his van was clean and very organized. He put the drivers side power window in- in about 30-minutes and left no sign he was even there. Was a very positive experience 100% all-around! I couldn’t think of a less than perfect aspect of this entire experience if I wanted to. This was a true 10, a 5-star, triple diamond, first class experience across the board. I’m surprised there’s even any competition with Safelite in this space, they’re unbeatable.
- SHShannon HentzOct 25, 20255.0This whole process was smooth & easy from start to finish. Booking online was easy and the service was completed in a timely manner and the technician was really informative. As a Jeep owner who is more inclined to windshield damage, I would definitely utilize Safelight again in the future.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located?
Safelite AutoGlass Indianapolis is located at 940 N Shadeland Ave, Indianapolis, IN 46219.
What services does Safelite AutoGlass offer?
They offer windshield repair and replacement, auto glass installation and repair, power window repair, and windshield wiper replacement among other auto glass services.
Do you offer mobile auto glass repair services?
Yes, Safelite AutoGlass provides both in-shop and convenient mobile auto glass repair and replacement services in the Indianapolis area.
What are the operating hours of Safelite AutoGlass Indianapolis?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, all windshield repairs come with a national lifetime warranty.
What payment methods are accepted at Safelite AutoGlass?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I book a Safelite AutoGlass appointment online?
Yes, you can schedule an appointment online through their reservation link at https://fixmyglass.safelite.com.
Are there any nearby sushi restaurants to Safelite AutoGlass Indianapolis?
Yes, Oishi Sushi and Kasai Sushi Bar & Kitchen are nearby sushi restaurants you might visit before or after your auto glass service.
What other automotive services are nearby Safelite AutoGlass?
Nearby automotive services include Guardian Auto Glass for windshield installation and repair and Midas Indianapolis for tire and auto services.
Are there any nearby insurance agencies to Safelite AutoGlass?
Yes, Freeway Insurance, Douglas J Kafoure Insurance Agency Inc., Steve Stangel - Stangel Insurance & Financial LLC, Farmers Insurance, and Horace Mann are located near Safelite AutoGlass for your insurance needs.