Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Indianapolis area, turn to Safelite AutoGlass . Those in central Indianapolis or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4625 W 86th St, Safelite AutoGlass Indianapolis repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
708 reviews
5 stars
500
4 stars
48
3 stars
29
2 stars10
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting excellent communication throughout the service process.
Timeliness
Most reviews noted that appointments were kept on time, with many customers appreciating the promptness of the technicians.
Customer Experience
While many customers had positive experiences, some reported issues with customer service and communication, particularly regarding scheduling and follow-up.
Repair Quality
Several customers expressed satisfaction with the quality of repairs, although there were complaints about improper installations and follow-up repairs needed.
Convenience
Customers appreciated the convenience of mobile service and easy scheduling, although some experienced issues with the clarity of appointment details.
- MBMelissa BowerNov 12, 20255.0I had an amazing experience with Safelite and my tech Dylan was so polite and friendly. He explained everything before and after the job was finished. The website was easy to navigate, appointment times were convenient, and they even came out to my work. Overall fantastic experience!
- KHKaren HillenNov 8, 20255.0My technician, Jalen, was wonderful! He was friendly, professional, communicative, and polite. The windshield replacement was perfect. Jalen is a huge asset to the company—highly recommend Safelife!
- RMRachel MoningNov 8, 20255.0Getting my chipped windshield fixed with Safelite was fast, easy, and flexible. Scheduling the appointment was so easy and the technician, Brian, was on time, informative, and skilled. I’d definitely use Safelite again if needed!
- MTMichael TerryNov 8, 20255.0Jamal provided professional, knowledgeable and quality windshield repair on a glass chip. He explained the process and options and kept me informed throughout the service. Excellent customer service Jamal!
- RBRy BennettNov 4, 20251.0Absolute worst service ever I have a 2022 Jeep Wagoneer and I need a new front windshield my insurance company told me to go to Safelite so we did they came out to my house to replace it after the gentleman put it in he could not calibrate the window back to the truck so he told me that he would have another tech with That afternoon so I Paid my deductible and waited for the technician to show up instead they rescheduled me for the following week they took the money from my account for my deductible the second technician came out told me I had to go to the Safelite office to have it done so I did that four times they were unable to calibrate my window so they sent me two Jeep to have it done and they said go to jeep have them call us and we will pay for it when Jeep called them they said they had refunded my deductible which they had so I paid Jeep The $278 to get my truck back mind you my deductible is only 250 after I left Jeep Safelite charged me $250 more when we called and talk to the customer care center for Safelite auto they told me that they would get my money back we had already sent the receipt for Jeep and they said they would deal with it later that day they charged me another $250 and I have been fighting with them Ever since to try to get my money back this has been going on for about a month I finally got confirmation today that The $278 that I paid the Jeep on October 24 they are finally gonna refund it to me on 17 November it’s funny how they can keep taking your money as quick as they can get it but it takes them weeks to get it back I do not recommend going to Safelite auto definitely if you have a jeep I would not go there every visit to their office I sat for a minimum of three hours for a procedure that They told me would take 30 minutes good luck if you choose to go
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Indianapolis provide?
Safelite AutoGlass offers auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service. They also handle insurance paperwork and provide a national lifetime warranty.
Where is Safelite AutoGlass located in Indianapolis?
It is located at 4625 W 86th St, Ste 100, Indianapolis, IN 46268, United States.
What are the operating hours of Safelite AutoGlass Indianapolis?
The shop is open Monday to Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass Indianapolis accept insurance for glass repair?
Yes, Safelite AutoGlass is insurance approved and can handle the paperwork and processing for you.
Are there contact-free service options available at Safelite AutoGlass Indianapolis?
Yes, contact-free service options are available for safer and convenient auto glass repair and replacement.
How long does a typical windshield repair take at Safelite AutoGlass?
Windshield repairs can be completed in as little as 30 minutes at Safelite AutoGlass.
Which languages are spoken at Safelite AutoGlass Indianapolis?
Staff at Safelite AutoGlass Indianapolis can assist customers in English and Spanish.
What payment methods are accepted at Safelite AutoGlass Indianapolis?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Which postal code areas does Safelite AutoGlass Indianapolis serve?
They serve multiple postal codes including 46268, 46254, 46222, 46230, 46260, 46228, 46253, and more in the Indianapolis area.
What nearby places can I visit around Safelite AutoGlass Indianapolis?
Nearby you can visit Scholastic Book Fairs for books, Mister Quik Home Services for home repairs, or Tish Flooring for flooring needs. These can be convenient stops before or after your auto glass service.
Are there other automotive-related services near Safelite AutoGlass in Indianapolis?
Yes, nearby options include another Safelite AutoGlass location and Penske Truck Rental for truck rentals and moving services.
How can I reach Safelite AutoGlass Indianapolis using nearby landmarks or businesses?
You can use nearby places like Riggs Bank or Clickgoodwill thrift store as landmarks to find Safelite AutoGlass at 4625 W 86th St, Ste 100.