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National Car Rental

4.4
(2050 reviews)

Business Details

7801 Col H Weir Cook Mem Dr, Indianapolis, IN
46241, United States
(833) 315-5898

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Indianapolis. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Indianapolis today!

Location

National Car Rental
7801 Col H Weir Cook Mem Dr, Indianapolis, IN
46241, United States

Hours

Reviews

4.4
2,050 reviews
5 stars
1,542
4 stars
210
3 stars
90
2 stars
72
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with specific employees.

Vehicle Availability

Numerous reviews highlighted issues with vehicle availability, particularly during peak times, leading to frustration among customers with confirmed reservations.

Rental Process

The rental process was generally described as quick and efficient, with many customers appreciating the ease of picking and returning vehicles.

Cleanliness and Condition

Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several customers experienced problems with their reservations not being honored or unexpected fees being charged, leading to dissatisfaction.
  • WB
    Winterlord Bismark
    4 days ago
    2.0
    they need more people to help people in line. there was like 30 people in line waiting to get a car. took so long it was insane.
  • JS
    Jeff “Straydog” Straley
    4 days ago
    5.0
    Easiest pick up and drop off in the industry
  • VP
    vincent porter
    Feb 8, 2026
    5.0
    Everyone was very helpful from beginning to end, I will be looking forward to utilizing National again for my next trip in June. Super friendly staff, excellent service. I was impressed.
  • VV
    Venk R Vat
    Feb 4, 2026
    5.0
    I arrived at Indianapolis airport late at nite after a snowstorm delay of 2 days. Alamo declined prebooked rental car. The garage personnel were extremely helpful and kind to me during this time. They got my car quickly. In all, everything that was customer service excellence. I was extremely satisfied with the car I rented. It was well maintained and clean.
  • GA
    Gilda Allegion
    Feb 2, 2026
    5.0
    I arrived at Indianapolis airport late at nite after a snowstorm. I was tired and travel weary. The garage personnel were extremely helpful and kind to me during this time. They got my car quickly; they gave me instructions for safe travel, and they helped me with my heavy luggage. In all, everything that was customer service excellence. I was extremely satisfied with the car I rented. It was well maintained and clean.

Frequently Asked Questions About National Car Rental

What services does National Car Rental in Indianapolis offer?

National Car Rental provides car rental services including economy and luxury cars, as well as airport pick-up service.

How can I skip the counter when renting a car at National Car Rental Indianapolis?

You can skip the counter by using the National app with Emerald Club, allowing you to choose any car in the aisle and manage your rental digitally.

Brand Certified Facts from National Car Rental

National Car Rental partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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