Skip the counter when you rent a car with National in Indianapolis. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Indianapolis today!
Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with specific employees.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, particularly during peak times, leading to frustration among customers with confirmed reservations.
Rental Process
The rental process was generally described as quick and efficient, with many customers appreciating the ease of picking and returning vehicles.
Cleanliness and Condition
Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Reservation Issues
Several customers experienced problems with their reservations not being honored or unexpected fees being charged, leading to dissatisfaction.
WB
Winterlord Bismark
4 days ago
2.0
they need more people to help people in line.
there was like 30 people in line waiting to get a car. took so long it was insane.
JS
Jeff “Straydog” Straley
4 days ago
5.0
Easiest pick up and drop off in the industry
VP
vincent porter
Feb 8, 2026
5.0
Everyone was very helpful from beginning to end, I will be looking forward to utilizing National again for my next trip in June.
Super friendly staff, excellent service.
I was impressed.
VV
Venk R Vat
Feb 4, 2026
5.0
I arrived at Indianapolis airport late at nite after a snowstorm delay of 2 days. Alamo declined prebooked rental car. The garage personnel were extremely helpful and kind to me during this time. They got my car quickly. In all, everything that was customer service excellence. I was extremely satisfied with the car I rented. It was well maintained and clean.
GA
Gilda Allegion
Feb 2, 2026
5.0
I arrived at Indianapolis airport late at nite after a snowstorm. I was tired and travel weary. The garage personnel were extremely helpful and kind to me during this time. They got my car quickly; they gave me instructions for safe travel, and they helped me with my heavy luggage. In all, everything that was customer service excellence. I was extremely satisfied with the car I rented. It was well maintained and clean.
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Indianapolis offer?
National Car Rental provides car rental services including economy and luxury cars, as well as airport pick-up service.
How can I skip the counter when renting a car at National Car Rental Indianapolis?
You can skip the counter by using the National app with Emerald Club, allowing you to choose any car in the aisle and manage your rental digitally.
What are the payment options available at National Car Rental in Indianapolis?
National Car Rental accepts American Express, cash, check, Discover, MasterCard, and Visa.
Where is National Car Rental located in Indianapolis?
National Car Rental is located at 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA.
Is National Car Rental in Indianapolis open 24/7?
Yes, National Car Rental is open 24 hours a day, seven days a week.
Are there any special offers available at National Car Rental Indianapolis?
Yes, you can find special offers on car rentals by visiting their specials page: https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709
How can I make a reservation with National Car Rental in Indianapolis?
You can make a reservation online at https://www.nationalcar.com/en/car-rental-locations/us/in/indianapolis-international-airport-08g1.html?mcid=yext:245709
What car rental alternatives are nearby National Car Rental Indianapolis?
Nearby alternatives include Enterprise Rent-A-Car, Alamo Rent A Car, Sixt rent a car, Thrifty Car Rental, Payless Car Rental, Avis, Budget Car Rental, and Dollar Car Rental.
How does the Ground Transportation Center - IND help customers visiting National Car Rental?
The Ground Transportation Center at Indianapolis International Airport provides bus services and facilitates easy access to National Car Rental and other nearby car rental agencies.
What nearby airport amenities can customers visit before or after renting a car from National Car Rental Indianapolis?
Customers can enjoy nearby amenities such as the Delta Terminal with airport lounges, various food options like Bento Sushi and Chick-fil-A, and stores like Brooks Brothers and Tumi luggage store.
Brand Certified Facts from National Car Rental
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Certified March 01, 2026Yext Knowledge Graph
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