Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Indianapolis. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Indianapolis today!
Location
National Car Rental
7801 Col H Weir Cook Mem Dr, Indianapolis, IN
46241, United States
Hours
Reviews
4.4
2,036 reviews
5 stars
1,531
4 stars
210
3 stars
90
2 stars
71
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several customers reported poor experiences, including unhelpfulness and rudeness from employees.
Reservation Issues
Numerous customers experienced problems with reservations, including being told no cars were available despite having confirmed bookings, leading to significant frustration.
Efficiency
Many reviews highlighted the quick and easy rental process, with customers appreciating the fast pick-up and drop-off services.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, noting that they were well-maintained and in good shape.
- AGAustin Godfrey4 days ago5.0Kudos to the National IND team. Always wanting to help and super helpful when you need them!
- BCBrien CrottyDec 20, 20255.0Amazing, fast and friendly service here. Leela was great, helping us with an almost brand new, beautiful SUV. Good selection of cars and got us out of there in only about a minute. Fantastic! Thanks to Leela for her great help at the holidays.
- EEElisaDec 16, 20252.0Guy was super flippant and unhelpful when I mentioned my mother was in the hospital and asked how long the wait was going to be for my vehicle. I've rented with enterprise and Hertz and others in the past, and have had a much more pleasant experience. Rent with them.
- ARAdrianne RiceDec 15, 20255.0Recent trip to Indianapolis, we rented a national car. - Audi A5. The pick up was very easy as well as drop off. All the employees were nice, helpful, and professional. We had a couple snowstorms while we were there in the car handled it really well. It was a great experience overall!
- KBKeith BradfordDec 3, 20255.0I have the fortunate opportunity to reside in the city of Indianapolis and whenever I rent a car, though there could be inconvenience with tailing it to the airport, it is well-worth it! The team of National Employees at the Indy Airport have consistently been amazing. Their approachability, customer-centered focus and pride in delivering a Platinum Level experience are all Oscar Level Award deserving. During my pick-up and drop-off, I try to show my appreciation by engaging with each team member in conversation, but I hope that this review helps to shed light on my deeper appreciation for the work that they do. Thank you for taking the customer experience to a level that should be emulated across all industries!
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Indianapolis offer?
National Car Rental provides car rental services including economy and luxury cars, as well as airport pick-up service.
How can I skip the counter when renting a car at National Car Rental Indianapolis?
You can skip the counter by using the National app with Emerald Club, allowing you to choose any car in the aisle and manage your rental digitally.
What are the payment options available at National Car Rental in Indianapolis?
National Car Rental accepts American Express, cash, check, Discover, MasterCard, and Visa.
Where is National Car Rental located in Indianapolis?
National Car Rental is located at 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA.
Is National Car Rental in Indianapolis open 24/7?
Yes, National Car Rental is open 24 hours a day, seven days a week.
Are there any special offers available at National Car Rental Indianapolis?
Yes, you can find special offers on car rentals by visiting their specials page: https://www.nationalcar.com/en/car-rental/specials.html?mcid=yext:245709
How can I make a reservation with National Car Rental in Indianapolis?
You can make a reservation online at https://www.nationalcar.com/en/car-rental-locations/us/in/indianapolis-international-airport-08g1.html?mcid=yext:245709
What car rental alternatives are nearby National Car Rental Indianapolis?
Nearby alternatives include Enterprise Rent-A-Car, Alamo Rent A Car, Sixt rent a car, Thrifty Car Rental, Payless Car Rental, Avis, Budget Car Rental, and Dollar Car Rental.
How does the Ground Transportation Center - IND help customers visiting National Car Rental?
The Ground Transportation Center at Indianapolis International Airport provides bus services and facilitates easy access to National Car Rental and other nearby car rental agencies.
What nearby airport amenities can customers visit before or after renting a car from National Car Rental Indianapolis?
Customers can enjoy nearby amenities such as the Delta Terminal with airport lounges, various food options like Bento Sushi and Chick-fil-A, and stores like Brooks Brothers and Tumi luggage store.