Jiffy Lube

4.6
1662 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6322 W. Thompson Rd., Indianapolis, IN
46221, United States

Hours

Reviews

4.6
1,662 reviews
5 stars
1,365
4 stars
155
3 stars
37
2 stars
27
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Speed of Service

Numerous reviews noted the quick turnaround time for oil changes and other services, with many customers expressing satisfaction with the efficiency.

Quality of Work

While many customers appreciated the thoroughness and quality of service, some reported issues with incomplete tasks and improper handling of their vehicles.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced or that upselling occurred.

Management Issues

Some reviews mentioned unprofessional behavior from certain staff members, particularly a manager, which negatively impacted customer experiences.
  • KH
    Kashena Hottinger
    1 day ago
    5.0
    I've been to this location multiple times- each time every single team member has been friendly and courteous, and I was in and out in no time! Always check for coupons online!
  • JL
    Jack London
    4 days ago
    4.0
    Great customer service 1st time customer at this location however I have supported Jiffy Lube for years. I was not offered senior discounts nor offered savings for being a 30-plus member of AAA motor club. This would have helped me save money.
  • CS
    Chris Sosko
    4 days ago
    5.0
    My cars battery died 2 blocks from this jiffy lube. They drove me to my car, cleaned the terminal, and jumped my engine.
  • DM
    Donovyn Modesitt
    Nov 5, 2025
    1.0
    I got a estimate online for a platinum full synthetic oil change and it was 85$ but when I went in to get it done they tell me it starts out at 120$ and an extra 11$ for services that it says online comes with the platinum oil change. So I end up getting the oil change and the other services but they only change my oil don’t fill or check any fluids until I asked before they tried to say they were done and everytime they would pull my dip stick out they would fling oil everywhere in the engine bay and on my front grill and left it there, I didn’t see until I got home and looked at my car
  • MW
    Mikey Wyatt
    Oct 25, 2025
    5.0
    Jiffy Lube is hands down the best place in town — no question about it. The moment I pulled in, the team treated me like family. They were fast, professional, and actually cared about getting the job done right. They checked everything, explained what they were doing, and made sure my car left running smoother than ever. The shop was spotless, the staff was honest, and the whole experience felt effortless. You can tell they take real pride in their work. I’ve been to other places before, but nothing even comes close — Jiffy Lube sets the standard for what great service should be.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service