Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in INDIANAPOLIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.6
1,689 reviews
5 stars
1,387
4 stars
158
3 stars
39
2 stars
27
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Quality
Overall, customers reported a mix of experiences regarding service quality, with some expressing satisfaction with thorough work, while others noted issues like incomplete tasks and upselling.
Efficiency
Several reviews mentioned quick service and minimal wait times, although some customers experienced longer waits than expected.
Pricing Concerns
A number of customers felt that prices were high, especially in comparison to competitors, leading to dissatisfaction.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from certain employees.
- TCTasia “Taaaae” Crawford2 days ago5.0The team here is very helpful and worked with me. I appreciate this team so much, especially the manager
- DJDebra Jackson4 days ago5.0I have been bringing my vehicles here for over a decade. They have been consistent in their talent and excellent customer service.
- ASAndrea Spencer4 days ago5.0I would highly recommend Jiffy Lube off of Kentucky Avenue and High School Rd. They were very quick and professional. They got me right in to see what was wrong. I had a bolt in my tire that was non repairable. They put on my donut and ordered me a new one. I was planning to go in the next day but they called me about 2 hrs later. They received it already. I went right out there and about 30 minutes. I was on my way again. Thank you for the good and quick customer service. I hope I don’t need you again, but I know where I will go if needed.
- JSjennifer stokesJan 5, 20265.0Fast service. I was in and out quickly. The guys were polite and helpful. Enter in from the street behind the shop.
- DMDaniel MorlanDec 20, 20255.0After a rough week of "consequences without actions" I had spent an entire morning at an esteemed tire service company who did me a fine service on my car, but my hopes of getting both headlight bulbs replaced (since one was out, I figured the second one must be soon coming), and was quoted $310 because there was an elaborate procedure involved. Not wishing to spend a couple day's wages on headlights, I remembered my last experience being pleasant at Jiffy Lube, and was kindly told on the phone that if I had the bulb, they would install it at no charge. Since I was driving a vehicle that seemed to promise a challenge, I took myself (and my trusty bulb) to the kind and thoughtful folks at Jiffy Lube on Thompson. Firstly, they let me right through in spite of being busy for what they thought was a simple bulb replacement, and it took a few extra minutes due to a technical problem, and I was not fussed in the slightest by that. Not only did they replace the bulb that was out, they did the other one as well, and did not charge me anything. I literally WANTED to pay them something, and they did not take payment for it. I insisted three times, and was basically told it was taken care of and to not worry about it at all. The headlights are working great, and after all of that, how on earth could I *NOT* write a glowing review citing the character and commitment to customer service that these people have. Of course after this, I am going to get my oil changes there next time. I feel I owe them that at least, and wanted to do what right I could for them by sharing my little story here. I highly recommend these folks. They're friendly, courteous, competent, professional, and genuinely good folks to do business with. I'd give them six stars if I could.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Indianapolis provide besides oil changes?
Jiffy Lube in Indianapolis offers oil changes, brake services, battery replacement, fleet services, tire services, engine air filter replacement, radiator coolant fluid exchange, tire rotation, windshield wiper replacement, cabin air filter replacement, transmission fluid exchange, brake replacement, and tune-ups including spark plug replacement.
Do I need an appointment for service at Jiffy Lube in Indianapolis?
No appointment is necessary at Jiffy Lube. You can visit any time during business hours for oil changes and other maintenance services.
How long does an oil change take at Jiffy Lube in Indianapolis?
An oil change typically takes 15 minutes or less from start to finish, depending on other services requested and current wait times.
What are the operating hours for Jiffy Lube at 6322 W. Thompson Rd., Indianapolis?
Jiffy Lube is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. They are closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment options are accepted at Jiffy Lube Indianapolis?
Payment options include American Express, Android Pay, Apple Pay, Cash, Contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Jiffy Lube Indianapolis offer any coupons or discounts?
Yes, Jiffy Lube offers coupons which vary by location. You can find current offers on their coupon page at jiffylube.com.
Does Jiffy Lube service fleet vehicles in Indianapolis?
Yes, Jiffy Lube services most fleet vehicles and accepts most fleet credit cards. They participate with major fleet management companies like Enterprise, Element, and Holman.
What nearby places can I visit around Jiffy Lube at 6322 W. Thompson Rd.?
Near Jiffy Lube, you can find Nationwide Mutual Insurance Company and Killion & Hall Insurance Agency if you need insurance services, as well as Rally's at 4905 Kentucky Ave for a quick meal.
Are there convenient food options nearby Jiffy Lube Indianapolis?
Yes, Rally's at 4905 Kentucky Ave is a nearby fast food restaurant offering burgers and American cuisine, convenient if you're waiting for your vehicle.
What nearby financial services are available around Jiffy Lube on W. Thompson Rd.?
Regions Bank and Western Union are nearby and can assist with banking and money transfer services, which might be convenient if you need financial transactions while visiting Jiffy Lube.