Jiffy Lube

4.5
970 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Indianapolis. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7969 Pendleton Pike, Indianapolis, IN
46226, United States

Hours

Reviews

4.5
970 reviews
5 stars
742
4 stars
114
3 stars
41
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, courteous, and professional, with specific mentions of helpful employees like Trevon, Rob, and Mike.

Efficiency

Several reviews highlighted the quick service, with many customers reporting oil changes completed in under 30 minutes.

Mixed Experiences

While many had positive experiences, some customers reported issues with pricing transparency and service quality, indicating inconsistency in customer experiences.

Cleanliness and Environment

Customers appreciated the clean waiting area and the overall positive atmosphere among the staff.
  • DP
    Disciple Of Pluto
    6 days ago
    4.0
    Good and efficient service. Courteous. Took a bit longer, but they only had 2 people working total. Oil change plus complimentary check, power steering tap off, and air refill.
  • LJ
    Luwana Jones
    Dec 27, 2025
    5.0
    I called two places both were two hours behind. Had almost forgotten about jiffy lube. Went there and they got me in and out in less than 20 minutes. Plus all the staff worked together and were so courteous, friendly, helpful and that made me feel special, especially the supervisor who took my hand and walked me to my car door so I wouldn’t slip. He was being cautious of the wet floor. Love it there! Luwana Jones
  • MG
    Marilyn Gresham
    Dec 23, 2025
    1.0
    This use to be the only place my family came to for the last few years until today. I drove up like normal, did not see anyone that I was familiar with but that’s okay willing to still give my service. I asked how much synthetic and I had my $25 coupon off and the gentleman said 110-130. I said no sir I have never paid that you can look me up in the system. He basically said that’s not true but he walked away never asking for any information to verify . I sat there for about 4 min, never returned and about 4 men in the stall and no one attempting to assist me. The car in front of me drove off and the stall became empty and no one directing me to drive in. I waited for a few more minutes. I decided to back up and drive down to take 5 where they mentioned a coupon and gave me the same price Jiffy Lube had been giving me in the past along with a bottled water. Definitely my new spot..
  • TH
    Tamara Howard
    Dec 23, 2025
    5.0
    Excellent experience at Jiffy Lube yesterday. I was greeted right away, service was fast, and they kept me informed throughout. Clean waiting area, reasonable prices, and trustworthy recommendations. I’ll be returning for my next service.
  • CK
    China Kersey
    Dec 16, 2025
    1.0
    waited over 2 hrs for oil change went in truck driving fine to truck not accelerating asked worker was willing to to come help but manager refused he was upset he hit into an argument with another employee and had to send him home terrible unprofessional experience they couldn’t even focus on my oil change without arguing and going back and forth with one another won’t go back

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service